Hellymoon

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3.1
Reviews 128
5 Stars
55%
4 Stars
1%
3 Stars
0%
2 Stars
0%
1 Star
44%

Utah
1 review
0 helpful votes
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Will never order here again
July 20, 2025

Do not adhere to their return policy, scamming you out of your money, dresses don't fit but they won't let me return.

Date of experience: April 30, 2025
Texas
3 reviews
0 helpful votes
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Strike 1, 2, 3!
November 22, 2024

First, I received an email saying there was a delay in the dresses. I contacted them to cancel my order since the dresses would not be delivered in time for the event. They said no, already in progress.

Then after a couple of weeks when I finally received the order. I got the same dress in 2 sizes (1 of my usual size and 1 size up) as the website said easy returns. Neither dress fit- both we were too small.

Finally, I sent an email asking for a return. They responded to me saying they only take returns within 7 days of receiving items. Yes, I was over 7 days late, but geez thats a short time. Especially since you cannot ahip the order in a timely manner.
Prices are not great- got better deals at Dillards where I had to buy another dress due to their slow shipping. (Which they claim is quick- it is not!- took almost a month to get items)
Buy elsewhere and save your time, money, and frustration!

Date of experience: November 22, 2024
Colorado
1 review
2 helpful votes
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First they offer me to keep a dress that doesnt fit for 10% of my money back, I say no I want to return, then they say they will give me 30% of my money back and keep a dress that doesn't fit- I want all my money back, thanks. DO NOT recommend.

Date of experience: August 3, 2024
GB
1 review
1 helpful vote
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Absolutely disgraceful! AVOID!
April 29, 2024

I ordered a few dresses for my daughters prom, much the same as a lot of people- the company DO NOT respond within 24 hours if you try to cancel: so according to them, despite the fact THEY haven't responded. You're not eligible for a refund: I've raised a dispute but the customer service is vile. Despite sending pictures as proof, the woman basically laughed at me.

Date of experience: April 29, 2024

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New York
1 review
0 helpful votes
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Did not let me return dresses
April 16, 2024

I ordered 2 dresses and they came quick. I needed to return both and the instructions on the website said I had 7 days to decide. It said to email them so I did and they have never responded so now I lost almost $300 in dresses that did not fit me. DO NOT BUY FROM HERE. YOU WILL NOT BE ABLE TO RETURN THEM.

Date of experience: April 16, 2024
Wisconsin
1 review
1 helpful vote
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No Response to Return Request
April 13, 2024

The dress was not the color/fit expected, attempted to return it the day we received it (as to comply with the 7 day return policy). It's been 14-days and we've sent 6 emails… no response.

Date of experience: April 13, 2024
Denmark
1 review
0 helpful votes
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Amazing Selection
March 12, 2024

So many beautiful dresses to choose from! Found the perfect one for my event. Highly recommend.

Date of experience: March 12, 2024
Bangladesh
1 review
0 helpful votes
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Perfect Dress for the Perfect Occasion
March 12, 2024

I was looking for a dress for my friend's wedding and stumbled upon this company. The variety of dresses they had was amazing and I ended up finding the perfect one! The quality was great and the shipping was fast. Thank you for making my friend's special day even more memorable.

Date of experience: March 12, 2024
Ireland
1 review
0 helpful votes
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Photogenic Dress
March 11, 2024

Wore my dress for a photo-shoot, and the pictures turned out amazing. Love it.

Date of experience: March 11, 2024
Belgium
1 review
0 helpful votes
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Customer for Life
March 11, 2024

After my first purchase, I'm a customer for life. Fantastic dress company.

Date of experience: March 11, 2024
Germany
1 review
0 helpful votes
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Tall-Friendly Designs
March 11, 2024

Finally found a dress that's long enough for me! Thank you for catering to tall women.

Date of experience: March 11, 2024
Italy
1 review
0 helpful votes
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Unique and Chic
March 11, 2024

I love the unique and chic styles offered by this dress company. So fashionable.

Date of experience: March 11, 2024
Denmark
1 review
0 helpful votes
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Impressive Craftsmanship
March 10, 2024

The construction of my dress is top-notch. Clearly made with care and attention to detail.

Date of experience: March 10, 2024
Greece
1 review
0 helpful votes
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Easy Online Shopping
March 10, 2024

Bought my dress online, and the process was seamless. Accurate sizing and fast shipping.

Date of experience: March 10, 2024
Austria
1 review
0 helpful votes
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Playful Dress
March 10, 2024

The fun and flirty dress I bought is perfect for summer parties. Can't wait to wear it.

Date of experience: March 10, 2024
Indonesia
1 review
0 helpful votes
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Incredible Value
March 10, 2024

The quality of the dresses far exceeds the price. Incredible value for money. Thanks for everything.

Date of experience: March 10, 2024
Hong Kong
1 review
0 helpful votes
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Beautiful Packaging
March 10, 2024

My dress arrived in beautiful packaging, which made the experience feel even more special.

Date of experience: March 10, 2024
Ireland
1 review
0 helpful votes
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Affordable Elegance
March 10, 2024

I was pleasantly surprised by the affordability and elegance of the dresses offered by this company. I'm so happy with my purchase and will be shopping with them again.

Date of experience: March 10, 2024
Australia
1 review
0 helpful votes
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Efficient Shipping
March 10, 2024

My dress arrived in perfect condition and much sooner than expected. Very efficient shipping.

Date of experience: March 10, 2024
Austria
1 review
0 helpful votes
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Impressive Dress Collection
March 9, 2024

I was blown away by the collection of dresses available on their website. The quality and styles are amazing, and I can't wait to wear my new dress.

Date of experience: March 9, 2024