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Heirloom Roses Reviews Summary
Heirloom Roses has a rating of 3.8 stars from 315 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Heirloom Roses most frequently mention customer service and good condition. Heirloom Roses ranks 9th among Flower Delivery sites.
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I ordered Mr Lincoln for the son of a lady who has recently died. Mr Lincoln was one of her favorite roses (mine too, the fragrance is divine) and so I thought this would be a living memory to her rather than cut flowers which fade and die soon. The order arrived on time, intact, with clear instructions for planting.
I have bought many beautiful roses from Heirloom over the years, but the prices have risen greatly over the past few years. I have been buying less expensive roses from other sources.
I was trying to create a new password because the one saved in my password manager would not work. Just kept going around in circles and finally checked out as a guest FORGETTING MY DISCOUNT. They issued my discount anyway and I found it was my problem.
I was trying to creare a new password because the one saved in my password manager woukd not work. Just keopt going around in circles and finally checked out as a guest FORGETTING MY DISCOUNT.
Heirloom generally hgas everything I need for my roses. In addition, my questions are answered in an informative way. All my shipments have arrived in excellant condition and I feel sorry for them to subject them to the Florida weather. But even this record high temperature summer has affected them only slightly.
Everything I want is in stock and I have had very good luck with these roses. Especially, since I am a novice with roses.
My roses arrived beautifully wrapped and in perfect condition.
Easy check out and beautiful roses. Delivered when requested and packed great for shipment.
Please make is easier to find out how much shipping is. I didn't know how many to buy to get free shipping until the end.
Love your roses. I have dozens! And now have added Frida Kahlo. My garden is stunning with your roses everywhere. Great catalogue, easy to order, rose arrived in excellent condition.
It was easy to find the rose I had been looking for years, and got two of them shipped to me for a good price. They were packaged carefully and arrived quickly and in excellent shape.
Too many roses, not enough room...but I try! Heirloom roses are the best.
The roses are always in good shape upon arrival. Unfortunately this batch arrive early while I was out of town. I had a neighbor open the box for me and I'm hoping they will be fine when I arrive.
Shopping was fun. More than enough information for each rose. Only problem was the abundance to choose from just in what was available.
I was an avid purchaser. I spent maybe about 3k total. All of my roses died. They also gave me attitude when I sent them an email asking for a replacement. They lost a good customer
I planned my rose garden out with Heirloom roses only. I spent the time researching just the right roses for my space. The website was so easy to navigate with all of the information needed based on Color, Size and Type. I now have 11 of my 13 roses in the ground. Cannot wait for the last two's availability.
I would never purchase from anyone else. These are the Best in Roses and customer service.
Sonya is so wonderful. I appreciate her focus on customer service
I only have 1 of the 13 roses that I am planting this year, but you folks Rock. Customer Service is the Best.
Very well packaged. Bush had 3 small leaves. Placed in pot near window until
Planting this weekend.
Recieved 2 rose with metal I'd tags. Yesterday. Well packaged pots wrapped in plastic bags, stock shipped in great size box with divided sections to keep bushes upright and printed with planting directions. Looking forward to spring growth!
My shopping experience was very easy with a very good selection of new roses and a lot of old favorites. Looking forward to planting these roses.From past experience, I am looking forward to very healthy, beautiful plants. Thanks!
Wonderful selection of roses and the roses I have ordered before arrived in excellent condition. Very easy ordering also. Great experience!
I liked the package, I am waiting how grow the roses
Love shopping at Heirloom Roses. Buying roses from Heirloom Roses for twenty one years and don't have any regrets. A few were not to my expectations, but overall a pleasant experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We have reached out multiple times since you initially reported that you were not satisfied. We still have not heard back from you directly, so if you could reply to our emails or give us a call, we would be happy to take a look at your situation and do our best to get this resolved for you. Our team is here to help!