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Heirloom Roses has a rating of 3.8 stars from 315 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Heirloom Roses most frequently mention customer service and good condition. Heirloom Roses ranks 9th among Flower Delivery sites.
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Heirloom has quality roses. The way they are shipped is second to none. The company's customer service is excellent.
I can't say enough good things. I wouldn't go anywhere else fir my roses.
I was so happy to find this site. The variety of roses offered and descriptions of the rose types was extremely helpful. My roses arrived in excellent shape and when expected.
The whole thing with about as well as I thought it would. Only time will tell if I made the right choice.
I'm very pleased. My roses are in good condition, arrived exactly when they said they would. All have new growth just a few days after they arrived. I'm % delighted
My order was handled very efficiently and delivered as promised
The most difficult part is choosing among all the beautiful roses
Kept up to date with despatch and delivery details arrived in great condition. My family really pleased with the rose. Much better than a very expensive bouquet! A lasting memory. Thank you
I have grown roses for 20+ years, and have a garden of 300+ roses. I live in Charlotte, NC, on the cusp of zones 7-8. Over those years, I've learned:
• Bare root roses ordered in the fall and planted in Feb/Mar get strong and thrive.
• Container roses planted after Memorial Day soon struggle and whither. Don't bother!
Then I came across Heirloom early this summer. A few roses were on sale, they offered free shipping with just a few roses and -- most of all, they offered a year-long guarantee. I watched the videos and was shocked by the way they strip the leaves off plants and promise they'll grow. I didn't believe it... but thought I had nothing to lose given their guarantee.
So I tried five roses -- in mid-summer!
They are not only living and growing, they are FLOURISHING! I purchased in June, received in mid-July, and planted after they'd begin to sprout in late July. (I actually waited to plant them because I was certain I'd be sending them back, dead).
Today I ordered two more roses, which I will plant for a dear couple, in memory of the child and grandchild they lost earlier in 2023. A few months ago I NEVER would have risked planting two roses this time of year -- what if they die for these wonderful people? But I am now willing to take the chance by purchasing roses from Heirloom. (Of course they still may die, but I now believe Heirloom gives me the best chance of success!)
What Heirloom does is clearly a labor of love. I love growing roses, but have felt over the years that most growers have abandoned their product in order to sell a plant that soon dies. I know David Austin doesn't do that (but they sell out of everything by Memorial Day); now I have a supplier who is different from whom I can buy all year!
Thank you, Heirloom!
The site is easy to navigate, there's plentiful and useful descriptions of all the plants, and service is quick. I got my order, and my items were in great shape and are adjusting well, so I feel that this was a good quality purchase.
It was easy to see that they love their roses, and they love what they do. The amount of communication after placing the order was unexpected and welcomed. The videos were helpful in knowing what to expect and what to do when the roses arrived. Well done!
The roses arrived in great shape, and they are already leafing out, it hasn't even been a week!
I love my roses. They were delivered on time and in great condition!
They came on time and very well preserved. They will no doubt be a wonderful addition to my garden. I can't wait to order more!
I've ordered and planted dozens of roses from Heirloom roses and I am always blown away with the quality of the rose bushes. I just need more space so I can purchase and plant more!
Good website non glitchy. Easy to find what will work in my garden and beautiful selection. Will shop here again
I asked for advice before my purchase. I received prompt and good information.
Just got these in the ground, looking forward to seeing how they perform.
They arrived in good condition.
Easy to use website. I had to change my order and customer service was very helpful. I watched videos on planting on your site. All helpful
I've purchased 5 rose bushes and just love all of them!
Answer: I bought from Heirloom Roses because of the amazingly beautiful selection of roses they offer plus their customer service is beyond excellent.
Answer: I live in 8b and prune in November. Watch the weather as they should tell you when six weeks before the first frost happens. I prune again in April after the last frost and before the buds turn red and swell.
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