Heiress Beverly Hills

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Heiress Beverly Hills

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Heiress Beverly Hills Reviews Summary

Heiress Beverly Hills has 118 customer reviews and ranks 160th in the Designer Clothes category. Common review topics include customer service.

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New York
1 review
3 helpful votes
Follow Niki M.
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I absolutely adore the brand Heiress! It's incredibly challenging to find clothes that fit me perfectly, but Heiress is the exception. I can confidently order a dress from them just a few days before an event and always trust that it will fit flawlessly. This reliability is priceless to me. Heiress has become my ultimate go-to brand, and I highly recommend it to all the ladies out there!

Date of experience: June 10, 2023
California
1 review
5 helpful votes
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Extremely pleased!
June 7, 2023

I might make some revisions to this review and include a photo later! I adored my dress and garnered numerous compliments at my friend's bachelorette celebration. These garments are undoubtedly attention-grabbers! Excellent craftsmanship and pleasantly surprised by the perfect fit.

Date of experience: June 7, 2023
Florida
1 review
4 helpful votes
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A Stunning Dress that Turned Heads!
June 4, 2023

Extremely pleased client here! I might make some changes to this review and include a photo in the future! The dress I purchased was absolutely fantastic, and it garnered countless compliments during my friend's bachelorette party. These items are undeniably attention-grabbing! The quality is excellent, and I was pleasantly surprised by how perfectly it fit.

Date of experience: June 3, 2023
California
1 review
7 helpful votes
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Great shopping experience.
May 26, 2023

I had an excellent shopping experience with a wide selection of stunning items to choose from. It was my first time ordering, and I was particularly delighted with the discounted items on sale!

Date of experience: May 24, 2023
Bangladesh
1 review
0 helpful votes
Follow Sara S.
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So far my shopping experience has been great.
April 18, 2023

I received my first purchase rather quicky and love the dress I bought. I just ordered three more dress and can't wait to get them.

Date of experience: April 18, 2023
California
1 review
0 helpful votes
Follow Tierney R.
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Excellent Store to Shopping!
April 15, 2023

Black diamante strap cutout dress is just gorgeous and perfect for my friends formal birthday party in Canada this Feb.It's very good quality and I'm blown away by the quality.

Date of experience: April 15, 2023
Bangladesh
1 review
0 helpful votes
Follow Kiarra H.
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Great quality
April 3, 2023

My only complaint is that I didn't read the button when I clicked "add to cart" it said "pre-order now" and I didn't read the estimated ship date below this, although it is pretty obvious lol! I read online that they are environmentally friendly and only produce their clothing in limited batches which is why they open up pre-order, to prevent over production. Most of the clothes are in stock and I will definitely pay attention to if it says pre-order now vs add to cart in the future. I can't complain because I love supporting small brands and when the clothing arrived, it was completely worth it. It fit so well and the craftmanship was amazing! Highly recommend!

Date of experience: April 2, 2023
Bangladesh
1 review
0 helpful votes
Follow Venice A.
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Wow! Loved everything.
March 21, 2023

From the fashionable styles and quality of the clothes. I will be shopping again soon. Thank you for an awesome shopping experience.

Date of experience: March 21, 2023
Utah
1 review
0 helpful votes
Follow Zoey B.
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Customer support takes months
April 15, 2023

If you want to return an item, they will ignore you for months after you send the item back. Then after contacting them several times over months, they finally offered an in-store credit. It's not worth the risk of buying an item and it not fitting well.
The quality of the dress was very fragile and it fit much shorter like a mini dress than I expected.

Date of experience: March 16, 2023
Bangladesh
1 review
0 helpful votes
Follow Dasia J.
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Great quality!
March 2, 2023

Very satisfied customer. I may edit this review and add a picture later! I loved my dress and received a plethora of compliments at my friends bachelorette party. These pieces are definitely head-turners! Great quality and surprised with how well it fits.

Date of experience: March 1, 2023
Bangladesh
1 review
0 helpful votes
Follow Nancy W.
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Great quality!
March 2, 2023

Great quality my only complaint is that I didn't read the button when I clicked "add to cart" it said "pre-order now" and I didn't read the estimated ship date below this, although it is pretty obvious lol! I read online that they are environmentally friendly and only produce their clothing in limited batches which is why they open up pre-order, to prevent over production. Most of the clothes are in stock and I will definitely pay attention to if it says pre-order now vs add to cart in the future. I can't complain because I love supporting small brands and when the clothing arrived, it was completely worth it. It fit so well and the craftmanship was amazing! Highly recommend!

Date of experience: February 28, 2023
Bangladesh
1 review
0 helpful votes
Follow Erika B.
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Aabsolutely Stunning!
March 2, 2023

My sister and I bought 2 dresses here for our cousins' wedding. They looked absolutely stunning, we loved them and received many compliments that night. I would definitely shop here again.

Date of experience: February 28, 2023
Bangladesh
1 review
0 helpful votes
Follow Brie J.
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Favourite Clothing Brand
March 2, 2023

Heiress is my favourite brand! It's so hard to find clothes that fit me properly and Heiress is finally a brand I can order a dress for just a few days before an event and always trust that it will fit. That experience is invaluable to me. It's my go-to brand and I highly recommend it to the girls!

Date of experience: February 28, 2023
Bangladesh
1 review
0 helpful votes
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Top-notch Quality
March 2, 2023

I recently discovered Heiress Beverly Hills and I'm absolutely in love with their clothing! The quality is top-notch and the styles are so trendy and chic. I always get compliments when I wear their pieces, and their customer service is fantastic. Highly recommend!

Date of experience: February 28, 2023
Washington
1 review
0 helpful votes
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Highly recommended
January 31, 2023

I've been ordering clothes here for a long time and had only the best online experience so far. Their clothes always fit me well, the material is of good quality and very chic and fashionable. Everyone asks me where I buy my clothes. This brand is my first choice when I want something. Customer service and delivery are fantastic too! I highly recommend this online store.

Date of experience: January 29, 2023
Washington
1 review
0 helpful votes
Follow Charlotte A.
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Love the quality!
January 13, 2023

I love Heiress and have been a customer for the past few years. I haven't found another brand that fits my body and shapes me in all the right places. The branding is beautiful I always feel excited when the package comes, it's such a nice treat! The quality of their garments is one of my favorite things about them. I always receive compliments when I'm out in Heiress.

Date of experience: January 11, 2023
Washington
1 review
0 helpful votes
Follow Courtney Y.
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Save your money, it's so overpriced for its quality
February 8, 2023

I was so obsessed with the black corset mini dress and decided to buy it for my birthday party. First, the order took over a month to ship and barely made it for my birthday. When I finally got it, I WAS SO DISAPPOINTED. The fabric quality was nice but the craftsmanship was lacking. There were so many loose threads around the shoulder straps…looked like something from Shein. Also, the dress sizing is not very accurate based on their site measurements and it is SO SHORT. Im 5'5 and it barely reaches the bottom of my butt…I cannot bend or sit down or everything gets exposed. Also, the cup lining on the bra area is flimsy and flops out when you lean forward…not up to the quality that I was expecting for a $150 dress.
Best part is I can't even return the dress since it was bought on promo…Don't recommend this brand, save your money!

Heiress Beverly Hills attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2023
Texas
1 review
2 helpful votes
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DO NOT BUY
February 4, 2023

Because I didn't realize the quality of it until I actually had it on and was gone for the evening. The corset did not support me and bulged out, making my body look disfigured. I voiced my concern to the company and even sent pictures of the poor quality of the corset and they refused to give me a refund. Do not purchase from this company they do not value their customers.

Heiress Beverly Hills attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2023
Maryland
1 review
1 helpful vote
Follow Sara N.
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Would give zero stars if possible
January 30, 2023

I have ordered 3 times on this site and am stuck in an endless cycle of canceling my order and getting store credit to eventually order again and never get the item. There ship estimates on pre-order are never correct. I've tried ordering pieces for my bachelorette wedding and new years to never even get the item in time (even if the estimated ship date is 1 month before the event). I don't understand how the way the company is run is even legal. Not worth the money or the wait. But elsewhere.

Heiress Beverly Hills attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2022
Florida
1 review
1 helpful vote
Follow Joana S.
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Horrible.
January 2, 2023

Fraud! Overly priced for a dress that hasn't come plus paid for expedited shipping. They have no phone number and no one responds from their emails. Disgusting

Heiress Beverly Hills attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2022