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Hebeos

3.3

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From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,959
This company does not typically respond to reviews

Instant Feedback

11,327 reviews

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Virginia
1 review
0 helpful votes
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Perfect!
April 1, 2023

It was wonderful and seamless. I entered some measurements for a custom dress, they emailed me for more information and the dress fit her perfectly. Definitely buy from this site!

Date of experience: March 31, 2023
Arizona
1 review
0 helpful votes
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50th wedding anniversary
April 1, 2023

Very easy and fast, my questions were answered promptly.

Date of experience: March 31, 2023
Tennessee
1 review
0 helpful votes
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Returning Dress
March 31, 2023

The service was excellent! My emails were responded to very quickly, offering me the best help. Also, the dress was shipped extremely fast. It was shocking for me to see how face a prom dress arrived at my door.

Date of experience: March 31, 2023
Vermont
1 review
0 helpful votes
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Size and quality
April 30, 2023

Dress does not fit and trying to find how to return. Material feels cheap to me.

Date of experience: March 31, 2023
Illinois
1 review
0 helpful votes
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They cant keep getting away with this! This scam site needs to be reported to the Federal Trade Commission, to Google and to Microsoft! Also report them to Instagram and any of their other social media accounts. They are a shameful fake company that preys on women and mothers looking to buy their daughters one of the most important items of their teenage lives. They are scammers and send low quality cheap trash and don't give refunds as promised on their site, they give you this insane run around and TRY to make it impossible, but don't give up. Please get online and warn as many people as you can about Hebeos!

Date of experience: March 31, 2023
North Carolina
1 review
0 helpful votes
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Prom Dress
March 31, 2023

Great value, a beautiful dress and arrived on time!

Date of experience: March 31, 2023
Michigan
1 review
0 helpful votes
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Smooth
March 31, 2023

Everything was smooth with ordering just not the product I wanted

Date of experience: March 31, 2023
Georgia
1 review
0 helpful votes
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First Time Buyer
March 31, 2023

This was my first time using this site and I was uneasy. A friend of mine referred me to the site and everything worked out well. Very pleased.

Date of experience: March 31, 2023
Wisconsin
1 review
0 helpful votes
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Review
March 31, 2023

Easy to shop and material and sizing was good however tracking of the dress was a little difficult

Date of experience: March 31, 2023
Kentucky
2 reviews
0 helpful votes
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So far so good
March 31, 2023

This is the first purchase I have made from this site. It came in as expected and the product was good. Good price too.

Date of experience: March 31, 2023
California
1 review
0 helpful votes
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My dress arrived burnt dont do business with this site, they still havent fixed the issue so my wedding is cancelled

Date of experience: March 31, 2023
California
1 review
0 helpful votes
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Prom dress
March 31, 2023

I received it when it said I was going to but the dress itself was quite off from the picture.

Date of experience: March 31, 2023
Illinois
2 reviews
0 helpful votes
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Great products
March 31, 2023

Fast ordering process. Received quickly. We had one issue due to my error but it was quickly resolved.

Date of experience: March 31, 2023
Ohio
1 review
1 helpful vote
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Beware!
April 30, 2023

Be prepared to receive a dress that is somewhat different than the one you ordered. Have a backup on standby. The return process is very difficult. When you try to return, they will go back and forth with you about how you "ordered the wrong size". This is what happens when you ordered from these types of sites. They attempt to make replicas of popular dress styles that often don't turn out right.

Date of experience: March 31, 2023
California
1 review
0 helpful votes
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Prom dress
April 30, 2023

The dress is think material and is already falling apart.

Date of experience: March 30, 2023
Arizona
2 reviews
0 helpful votes
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Nice Dress, Unique Dress
March 31, 2023

I like the availability to buy swatches to actually see the color.I also really like the unique style of the dress, it was really hard to find.

Date of experience: March 30, 2023
Colorado
1 review
0 helpful votes
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Not exactly as pictured
March 31, 2023

The photo makes the top part of the dress appear more structured than it actually is. It almost looks like there is boning in it, but it is all just a stretchy velvet fabric with no real structure or shape to it like the picture.

Date of experience: March 30, 2023
Illinois
1 review
0 helpful votes
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Wedding dress
March 30, 2023

I was very please with thhe fit of the dress I was so worried that I would have to send it back and it would not fit right. Thank-You. Also it came much sooner than I expected too.

Date of experience: March 30, 2023
Minnesota
1 review
0 helpful votes
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Thank you
March 30, 2023

Thanks for the great experience and dress. I would recommend it

Date of experience: March 30, 2023
New York
1 review
0 helpful votes
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First time buyer
March 30, 2023

It was easy to shop, the dresses look good. The dress looks good on my daughter

Date of experience: March 30, 2023