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Hebeos

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,959
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Instant Feedback

11,327 reviews

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Washington
1 review
0 helpful votes
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Better than expected!
April 3, 2023

The dress was made with quality materials and craftsmanship. I was very pleased with the quickness of placing my order and receiving it within 2 weeks.

Date of experience: April 2, 2023
Nevada
1 review
0 helpful votes
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Beautiful dress
April 3, 2023

Super easy. I knew everything from start to finish and there was nothing questionable.

Date of experience: April 2, 2023
Illinois
1 review
0 helpful votes
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Terrible return experience.
May 3, 2023

They are not adhering to their return policy and are not approving my return and they keep changing what they say. Very poor customer service.

Date of experience: April 2, 2023
Florida
1 review
0 helpful votes
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Very satisfied customer
April 3, 2023

Great budget friendly options for stunning gowns. The dress I order was custom tailored and it fit perfectly. I can't wait until my wedding date to show it off!

Date of experience: April 2, 2023
New York
1 review
0 helpful votes
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Great purchase!
April 3, 2023

The ordering process was very easy and my dress came very quickly. I would definitely recommend to others.

Date of experience: April 2, 2023
South Carolina
1 review
0 helpful votes
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Great experience
May 3, 2023

The dress was delivered as promised and it is beautiful!

Date of experience: April 2, 2023
New York
2 reviews
0 helpful votes
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Fit nicely
April 2, 2023

It Great a experience easy to order and the shipment was fast

Date of experience: April 2, 2023
Ohio
1 review
0 helpful votes
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Prom dresa
April 2, 2023

Niece wanted prom dress, price was in the price range we were looking for,, dress is really pretty. Shopping was easy, received in a timely manner.

Date of experience: April 2, 2023
Massachusetts
1 review
0 helpful votes
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Do not buy from here
May 2, 2023

I was so excited for the dress i ordered but when it got here it was absolutely not what i ordered at all. Not the same color, nor style. I do not recommend this place to anyone. No returns so now i just wasted $170 and there's nothing i can do about it.

Date of experience: April 2, 2023
GB
1 review
0 helpful votes
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Really happy
April 2, 2023

Fast delivery stunning dress and not too expensive

Date of experience: April 2, 2023
Washington
1 review
0 helpful votes
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Easy
April 2, 2023

I was hesitant with ordering online from an unknown site, but the dress is great and the shipping process was smooth

Date of experience: April 1, 2023
Florida
2 reviews
0 helpful votes
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Dress
April 2, 2023

Did not have issues dress arrive on time for the occasion.

Date of experience: April 1, 2023
Minnesota
1 review
0 helpful votes
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Review of purchase
April 2, 2023

Great! The ordering process was easy. I will recommend this website to others.

Date of experience: April 1, 2023
Louisiana
1 review
0 helpful votes
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Love this
April 2, 2023

It was amazing to find all these amazing dresses for a cheap price

Date of experience: April 1, 2023
North Carolina
1 review
0 helpful votes
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The mother of the bride
April 2, 2023

The experience was excellent. The dress is beautifully made.

Date of experience: April 1, 2023
Delaware
1 review
0 helpful votes
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Review 3/31/23
April 2, 2023

Customer service was great help, dress was beautiful and exactly as shown.

Date of experience: April 1, 2023
New York
1 review
0 helpful votes
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MOB Gown
April 1, 2023

From the start the whole process of ordering was simple. Only 4 weeks to complete delivery which I think is very fair. I emailed them in between and was answered very quickly. Gown was made nice. If I need to return, I hope that will not be difficult. We will see. But Im sure it is going to go well.

Date of experience: April 1, 2023
North Carolina
1 review
0 helpful votes
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Great experience
April 1, 2023

This dress was just what I needed. I looked amazing on my wedding we day!

Sizing was accurate. The skirt wasn't as full as the picture so I added a tulle petticoat from Amazon and cut a slit in it: https://a.co/d/3hXpxGX

Shipping: I ordered on 1/8 and received 1/24
Sizing: I ordered a 2 and only had to get the bust and waist taken in a little bc I'm tiny. I'm 5'6", 118 lbs. Bust 31". Waist 25"
Quality: I was amazed at how well the dress was made. It looks exactly like the picture but I got the pure white color.

Date of experience: April 1, 2023
Ohio
1 review
0 helpful votes
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Awesome Product
April 1, 2023

Dresses are beautiful... everyone looked beautiful

Date of experience: April 1, 2023
Louisiana
1 review
0 helpful votes
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Swatch
May 1, 2023

The swatch is a good size and the fabric is beautiful

Date of experience: March 31, 2023