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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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Dress was made and delivered pretty quickly. The color was very different that what was shown on the website. Would not recommend getting colors that are not neutral or basics (black, white, navy, etc.) The fake/ CGI are misleading. Craftsmanship is ok some of the sequin are a bit loose, and they substituted rhinestones for sequin (probably more cost effective and quicker turn around time to make the dress).
Order specially tailored for me. And the delivery was fast. Dress is very beautiful.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better.
We also appreciate your honest feedback about your experience.
Hope we can serve you again in the future and make you a happier customer.
When I saw this dress on the website it looked really pretty and I thought it would be a good fit but it took a long to get here and the damn dress didn't even fit I couldn't zip it up and the fabric was trash and now I can't even return it because I'm not paying more money to send it back.
Product was nothing like the advertised dress. Material was different and fit was too small even with taking proper measurements
It would be better to show more pictures in different colors or show us a live model of the dress.
It would be better to show more pictures in different colors
Do not buy from this site unless you are 100% sure you want the dress! NO MATTER WHAT they will not accept the return. The absolute most they'll offer is a 20% refund. Absolutely ridiculous and a total SCAM! The dress didn't cover my chest like it did in the photo and I gave them a photo to prove it and they told me to go spend more $$$$ at a tailor!
I read the return policy and it said if it didn't meet your requirements you could return within 14 days. I will never recommend this website to anyone!
Our experience was pleasant. The gown is elegant, beautiful, well made and the sizing is perfect. It's quite long, but we'll have it shortened. My daughter loves her prom dress.
The dress itself is gorgeous but the dress that arrived looks different from the dress online in the pictures.
Wanted to return
It's an online store….how can anyone know until they try it on!
I am stuck with over $200 worth of dresses I'll never wear
The dress i got was great it fit me perfectly and shipped relatively quick!
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The dress doesn't fit right and has a lot of bunched material in the mid section.
Never again Never again Never again Never again Never again Never again Never again Never again Never again Never again
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.


Thank you for your feedback.
We do apologize that you are not satisfied with our items.
Due to lighting, display and other factors, the color of the picture and the actual color of the product may have slight differences.
The color display will be based on Apple devices.
Because of the material manufacturing process, the color of each batch of material will have a little difference.
We will insist on continuous improvement of the manufacturing process to minimize color differences.
Thank you for your time.