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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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Site, cost, dress - all perfect - with exception of size. Cut a bit smaller and am going to have to return and reorder larger size. Please advise how I can do that. Thank you.
My measurements were wrong. I measured myself twice. It was not an error on my part. The chest area looked awful and does not fit. It's too big. The length was fine. I can't wear this dress to my sister's wedding and wish I could get my money back. I know I can not because I paid for tailoring. Also the picture was misleading because it's an open back dress… I am too top-heavy to go without a bra. I was very disappointed in this dress.
I sent you a message a few days after my order was placed. I requested cancellation. Never heard a word back
At first I was nervous about my items, because I couldn't get into my account because I forgot my password and I tried to reset it but I wasn't able to get into the site. So I contacted the company and they responded back with the tracking details. I received my items just like the delivery time say I would. I'm so in love with my wedding dress. Thank you.
It's the second dress I've bought from them, very satisfied! I even had the second one tailored for me with some small modifications, very pleased!
I recommend ordering from Hebeos I love there materials. The ordered takes a little bit but its worth waiting for.
I never received a receipt when I purchased the 2 dresses for my daughter's wedding, so I wasn't sure if the order would even arrive. It did come in a few weeks and the reception dress was ok but I had to buy her a different wedding dress. The one we ordered from did not look as good as the picture portrayed. I knew I was taking a risk ordering online, I learned my lesson and will not be doing that ever again!
AMAZING, the dress was big for my mom even tho we took the measurements correctly but quality is amazing
We bought a dress for the bride to be, it was a custom fit however, the size given to the website compared to the result that came in was horrendous. The waist and bust was 6 inches too long and wide. The dress was big enough for another person to fit into it with the bride herself. I definitely recommend staying far away from this website.
I am pleased with the dress, however I received it with two big stains on the bottom of the dress, exactly where the jacket does not cover the area, which worries and saddens me. Also, the dress is a bit too tight on my thighs, although I sent Hebeos a bigger size than the one I have. The model is excellent and looks very pretty on me. It will be my wedding dress.
This dress is EVERYTHING & more! It's absolutely beautiful & I can't wait to wear it for my big day!
I recently received my dress and I can't wait until my wedding day. I got my dress within 3 weeks of ordering it. It is so beautiful. The fabric is top notch. Your company will make my day to remember
Overall the dress is pretty, The only thing is it's too much you have to go through to contact customer service. I tried to contact you about a price adjustment because I found the same dress on Amazon for less
Easy to navigate this site. The only thing I didn't like was shipping cost.
The pictures were stunning, the dress is beautiful! I'm so happy I decided to go with this dress! I only saw it online but fell in love and no other dress compared! The details and color is beautiful! And I love it more than anything else!
Thank you - we are very happy with my granddaughter's little princess dress.
I ordered from this company a lot but this is the first dress I've ordered and was very disappointed about.
I went by their sizing chart and my dress arrived extremely large. 20 W. They don't do returns so now I'm stuck with a dress that's the size of a fitted bed sheet.
A bit disappointed. The fact that I'm having to jump through so many hoops to return my item and get my refund.
Doesn't fit in the upper chest area. Have to figure out alterations in time.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.
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