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HebeosReviews 5,282

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,959
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11,327 reviews

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Indiana
1 review
0 helpful votes
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Dress looked very nice
August 25, 2025

Received the product and not exactly what I wanted. Thanks.

Date of experience: August 14, 2025
Illinois
1 review
0 helpful votes
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Too small
August 24, 2025

I purchased two dresses and after receiving the wedding dress in my size the dress was to small and then order a pretty burgdany dress for a wedding went a size up and it's too small the dresses run small...

Date of experience: August 14, 2025
North Carolina
1 review
0 helpful votes
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The dress is a scam,
August 24, 2025

I ordered a 20 size in this dress and it does not fit. I'm a bbw. Big hips and dips with wide shoulders. But overall the dress is pretty it's just I can't wear to the wedding now

Date of experience: August 14, 2025
Arizona
1 review
0 helpful votes
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First time shopper
August 23, 2025
Updated review

I ordered 2 dresses from this site. First one fits ok but the look is very cheap. Noisy dress. Outside layer looks like a cheap walmart brand sheet turned into a dress. My second choice dress has not been delivered

Date of experience: August 13, 2025

Beautiful dresses
August 1, 2025
Previous review

Beautiful dresses. Lots of color options. Very reasonable prices

Date of experience: July 22, 2025
Missouri
1 review
0 helpful votes
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Hebeos's unhapppy customers
August 23, 2025
Updated review

It's been since July and now the middle of August and still no dress as this was for a wedding$152.00 down the drain. I will report to BBB.

Date of experience: August 13, 2025

Good so far, just put in order so we shall see
July 29, 2025
Previous review

Good so far, just put in order so we shall see

Date of experience: July 19, 2025
Indiana
1 review
0 helpful votes
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The red dress
August 22, 2025
Updated review

My dress looked more like a robe.Split all the way down the front.Not red enough.Unacceptable for a wedding. I want a full refund.Please

Date of experience: August 12, 2025

Good value style & price
August 2, 2025
Previous review

Good value style & price

Date of experience: July 23, 2025
New Zealand
1 review
0 helpful votes
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Amazing Dress
August 22, 2025

This website was super easy to navigate, I knew exactly what I wanted and where to find it. I have ordered from this website before and this exact same dress. I'm super thankful that I was able to customise the sizing so that i knew the dress would fit me

Date of experience: July 23, 2025
Florida
1 review
0 helpful votes
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Gorgeous
August 21, 2025

Great customer service and beautiful dress. I could not have picked a better dress it's everything I expected and more.

Date of experience: August 11, 2025
Maryland
1 review
0 helpful votes
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Beautiful veil
August 16, 2025

I'm happy with my purchase, the color and style matched my wedding dress perfectly! 😊

Date of experience: August 6, 2025
Arizona
1 review
0 helpful votes
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The process to return the dress has been a challenge. There are a lot of hoops to jump through in order to be granted permission to return dress for refund.

Date of experience: August 4, 2025
Louisiana
1 review
0 helpful votes
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Perfect
August 13, 2025

Delivery was right on time Dress for perfect I can't wait to wear it 10/05/2025

Date of experience: August 3, 2025
Texas
1 review
0 helpful votes
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Dress
August 12, 2025

True to size! Fits really well. Came within shipping date love it will shop again

Date of experience: July 29, 2025
Kentucky
1 review
0 helpful votes
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My shopping experience was good. Stated previously the dress is very nice and quality is good, but I'm unable to wear this style of dress. I dress more modestly. Thank you.

Date of experience: July 31, 2025
Colorado
1 review
0 helpful votes
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Beautiful Dress!
August 10, 2025

I truly feel like this dress is tailored to order. It's a beautiful store with beautiful pieces! The customer service is also great. Thank you guys,

Date of experience: July 30, 2025
Texas
1 review
0 helpful votes
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Bridesmaid
August 9, 2025

I love our dresses. The material is beautiful looks just like the pictures

Date of experience: July 30, 2025
Ireland
1 review
0 helpful votes
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The material and design were beautiful. The size was bigger, even though I gave my exact measurements. There was also a problem with the stitching at the bottom of the dress (the satin fabric had a balloon effect because of uneven stitching) but I was going to shorten it either way so I presume it will be fixed. The delivery was on point date wise.

Date of experience: July 29, 2025
Illinois
1 review
0 helpful votes
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I couldn't be happier with this mother of the bride dress! From the moment I put it on, I felt elegant, confident, and completely comfortable. The fit was absolutely perfect—flattering in all the right places without being too tight. The fabric is high-quality and moves beautifully, and the details (lace, flowers, different types of fabric) adds a touch of timeless sophistication. I am looking forward to my daughter's wedding next summer, and know I'll I feel like the best version of myself while standing beside my daughter on her special day.

Date of experience: July 28, 2025
Georgia
1 review
0 helpful votes
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Nice quality material
August 6, 2025

Fits great, measurements where exact. Not to heavy moves freely.

Date of experience: July 27, 2025
Florida
1 review
0 helpful votes
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Quality and size are not real.
August 6, 2025

Unsatisfied, quality and Size.are not the one published on the website.

Date of experience: July 27, 2025
Illinois
1 review
0 helpful votes
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Mother of bride dress
August 5, 2025

Dress was beautiful, but size was a little snug. Had to get altered a little for my daughter's wedding.

Date of experience: July 26, 2025