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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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Great details on the dress and beautiful style.The product is better in person.
I received my gown exactly when they said it would come.
Received my order thank you. I am satisfied with the order
It's fitted and perfect. Glad I followed the size chart. Very slimming and flattering!
I tried to exchange for a different size or return it to buy something else and they refused.
Fit was incorrect in armscye, waist, uneven hem, and the slit top had a bulbous hangover due to poor alteration done at the waistline.
Ordered a wedding dress, flower girl dress and several accessories.
Colours wrong.
Attempted to discuss with staff members but out of the 9 times I was transferred noone would be of any assistance telling me they would charge me to return to them even with me showing evidence of them sending the incorrect colours (the wedding dress also does not sit on the arms as advertised), then blatantly ignored me after offering a 15% discount if I accepted the dresses as is and use for a different event that wasn't my wedding and me stating this did not fix the issue (quite sure that a wedding dress only has one type of use...).
So now 3 weeks out from the wedding, we have no dresses!
The dress never arrived,Inhabe sent in a complaint ticket and I have emailed the company. It was supposed to be hear but unfortunately I haven't received it. Not looking optimistic if it will ever arrive
This dress is beautiful! The beading is exquisite and pictures truly do not do it justice, however, I paid extra and provided measurements and I still need to get the dress altered. This is very disappointing since I was expecting not to have to do any alterations at all. The shoulder/strap area is so big that it falls off my shoulders and it is also a little loose in the bust area. I'm very upset that I know have to pay even more money on alterations. Other than that, the dress is very well made.
It's cool how it came quick and easy. I like the color it's just the fitting and feeling of the dress
Easy to input custom measurements and clear shipping descriptions. However, trying to get a resolution for an issue was a haggling hassle.
Easy to input custom measurements and clear shipping descriptions.
I received the dress earlier than I expected which was wonderful!
Very pleasant and an ease to manage your website, and quick delivery.
Ordered, based off the recommendation of my oldest sister. Was not disappointed.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

