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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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The site was easy to use there are plenty of options and the prices are very good.
Easy process ordering the dress and I received it in time for the event.
The description was accurate and the quality was very good. It was also delivered very timely. For the price the quality was very good.
We ordered two dresses we are will be sending one of them back. How the return process will work out well. Otherwise, both dresses we ordered are great. We just chose the one we prefer.
I sent an email the day after I received it asking for a return because the bust size was much too small than they show. They will not accept a return. This is their offer- "We can offer you a one-time-use coupon valued 70% off the old item's price or any other purchase on our website without returning the old item." I do not want this dress or any other from them. Now I have to sell it for less than what I paid on social media. "Your satisfaction is of utmost importance to us." …NOT TRUE!
Read all the return policy information and contact you bank about the purchase because the service email are very little help!
Dress turned out beautiful. Exactly what was wanted and fast shipping too.
I honestly love how affordable the dresses and everything is. It's great for people on a budget.
I ordered a dress, not only it did not arrive but they did not even refund the money! They are a total fraud. Do not ever do the same mistake!
The shipping process was good no complaints. The dress is so pretty. That was a good experience. Definitely, I will use Hebeos again if I need to do so.
Thank you so much Hebeos for your service.
Hebeos return policy says that if you get the wrong color dress it will be fully refunded. Not true. After going back and forth with them I received a refund of $42 for a dress that I paid $169 for. The customer service representative was extremely rude and argumentative. I asked to speak to their supervisor, they refused. There was no phone number to contact them. The sleeves on the dress I received were also different from the dress I ordered. I will never buy anything from them again & would not recommend anyone else buy from them either!
Don't buy a dress from this website. You will lose all the money you paid if you don't like it! They say they will give 10% of the money back!
10% ONLY. It will cost you more money than that refund to send it back!
I'll bet money this company is based in China and ripping all of us off and getting rich in the process.
Still Trying to get a return label. Hope to receive it soon.
Una experiencia muy satisfactoria todos los vestidos que he comprado de excelente calidad y muy lindos
Good shopping time just the not the color i ordered
I ordered a wedding gift dress and it came one month before my wedding. It did not fit. I quickly realized there was no return address to send it back. I emailed them and they said i had to send pictures of me in the dress and why it didn't fit. It took 2 weeks of arguing with them before they finally gave me an address. I sent it back and they still argued the return. They are the absolute worst company I have ever dealt with. They are all crooks. And this is why we shouldn't buy from China! I ended up paying for the dress I don't even have. Please research before you buy.
I just got a beautiful dress for 271 dollars and it was easy to find and purchase the dress. Thank you so much! From beginning to end, I must say I was very impressed with what they did and the time it took. Thank you from the bottom of my heart Hebeos!
Terrible experience. They have pictures of very nice dresses on their website. However the dress and veil I received did not look anything like what I ordered. This website is a scam. I received cheap looking, poorly stitched dress and veil. The fabric they used for my dress was really ugly. I'm so disappointed.
Finding someone to measure me has been a headache but now that stage is over I'm waiting on this fabulous dress
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

