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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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It was good and when I emailed them about a error I made in the color I sent them a email and they quickly adjusted the color that I needed and emailed me that it was done. I love Hebeos.
Order came in expected time frame. Had no issues at all.
If I could give no stars I would. I orders a dress top of it to small bottom to large. Dress is not made well. Spoke with a representative via email for three days. They asked me to send photos. I did…after that the sent me an email stating that they would give me 13% back and I should see a Taylor for a dress that just is not going to fit.
After reading reviews for the site I was not expecting much for this dress. When I put it on I was absolutely blown away! It's obviously not exactly what is pictured but it is beautiful and surprisingly well made especially for the cost. These pictures are the dress straight out of the package
I received 3 bridesmaids dresses 2 of the 3 were of very poor quality. I figured I get what I paid for $120 per dress. But one did not fit well so I requested a return, and the process is just ridiculous. So I decided to call it a lost and donate the dresses. They may be benefit to someone.
Bad experience when the dress is coming is very different
Excellent. Prompt response from customer service. I will order from here again
No response on me trying to return my dress. A dress that looks nothing like the picture on the website. So disappointing.
This site is good and you actually get the product in a timely manner
Was still a nice dress, but the bottom did not look like the picture and flow nicely
Awesome customer service!
Delivery is fast. I just had a problem with the size of the dress. A bit off than the customized measurements.
I love the dresses but would love better execution
The best Customer Service and I got it on time. Perfect quality. Thank you very much
Website says you can easily return items i could not get any one to return my request no response from the company
Clear and concise description of the dress, measurements instructions, expectations and updates. Arrived when expected. Although I was disappointed that I paid for a garment bag and it was packed in a plastic bag as any other companies deliveries, I felt shorted. Although it was $12.00, I expected at least something larger for better care instead of just shoving it in a small bag
Very clear information and instructions
Fast shipping, good material and fit perfect…………………
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

