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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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I love this website.
The package was prepared for shipment with plenty of time for UPS pickup on Monday, yet the package wasn't presented to UPS until Tuesday causing me not to get my order until after the holiday weekend. I understand you can't control transit times, but I lost three days of productivity because you took your time getting the package to UPS. Your prices are the best around, but I now know after two orders that I can't rely on your service for any kind of tight deadline.
I have been waiting and all I received is my lazor...not happy at all.
Of the three items listed in the order, only one have been received, still don't know where the other two are. I am now waiting for them, otherwise I will call you if I don't receive the order this week.
Thanks anyway
Your product videos help greatly when using your site.
For convenience, I made two purchases with you, I called to be sure that the product was in LaBrea, CA, the representative told me that you have in stock and would send it on the day that I spoke, was Friday, I had to deliver this order on Monday, and you sent until Tuesday, I lost my sale!. The next monday I made the purchase of the cups I never get the shipping notification, we call on Tuesday to know when it would arrive and the representative checked the computer and did not find if it had already been sent or when they would send it! And we received them until Friday "4 days to delivery"!
I have ordered from other companies that are out of state and my orders I receive in 2 or 3 days!
Maybe I will not use your services again!
GOOD PEOPLE. YOU DO A GREA JOB
Love this heat press, arrived very fast, and everything works perfect
Easy surfing of site. Now to see how long it takes to ge
Great products...somewhat costly...but I've used products from HeatPressNation for about 4 years.
Customer Service very helpful.
I anticipate sending in a true review after usage of the Heatpress Mug equipment.
Great experience, will order from them again in the future.
Fast and easy.
Coming back to this website for sure!
The quick turnaround and price was good. My paper was bent at one corner. Just would like to make sure the corner is not bent and all of them were bent.
My order took 3 days to ship, Still haven't received it. Hat to get the vinyl locally. I ended up missing my deadline and taking a financial loss.
Always received in a timely manner! Never an issue with my orders!
Enjoyed entire process
Easy shopping for what I'm looking for.
Great customer service. Prompt replies, very helpful, seemed to genuinely care about my needs as a customer.
Kris was great help I received the product I needed in time with his help.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

