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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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So far everything was good
I'm just beginning with this project and was led here. So far able to read about the press and now just waiting for it to arrive. Just got it have not opened the box yet but so far so good
Great overall product, price and customer service.
Quick and easy ordering.
Excellent
Easy breezy process
Im happy
You are asking me to rate my experience when your website still shows that the order is processing ~ it's been a week. I know the product is good because this is a re-order. I've never had to wait this long, so I will probably start going to another company unless this company can start communicating better. Don't offer sales if you don't have the product to ship immediately. I feel scammed.
Love the Video Incorporation!
Shipping time was horrible, didn't come with a tracking number until I emailed the company. Unsure if I will buy from again.
Great service. Very reliable. Will start using my printers next week.
Easy re-order..
The team at Heatpress nation has provided us with exceptional customer service. They are very knowledgeable with the products they sell & also offer great technical support when in need.
Please continue the amazing work. Thank you!
Easy to do and reasonable prices for item and shipping -- thanks!
Great prices on quality products. Shipping was fast! Thanks HPN!
Never received shipping confirmation.had to email to find out its status. Other than that, love product and price.!
Will order again
Everything I've ordered so far has been good quality. The videos are helpful as well. Completely satisfied.
Ordered May 23rd and still haven't received as of May 30th one item we've ordered.
No notification on whether the order will be sent or not too.
Wish someone could have contacted us and let us know what is going on.
Order #*******
This site had best pricing and shipping.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

