Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
We monitor reviews for authenticity
-
For the price, this is an amazing plotter! We tried very complicated, and detailed designs and this plotter did not disappoint. Would highly recommend to other shops and people!
Shopping is a breeze. Couple of questions I had were answered quickly, efficiently and clearly by customer rep - Michael. I'll be back!
Received item the next day!
One stop shop. Fast delivery.
The process would be easier if you can compare.
Will be a return customer!
I was not impressed with the first email I received from Customer service, but after I emailed again, things went very well with customer service.
It worked great for the first few shirts. The timer and counter already quit working. A mere inconvenience maybe but for what it cost I would expect features to last longer. After 20-30 shirts I had to add parchment paper in addition to the Teflon sheet because it is marking my shirts with the previous transfer used. Already ruined 3 shirts
I have placed several orders with HeatPressNation and have always received my orders in a timely manner. They have quality products at great prices. Will continue to use them for future purchases! Thank you HeatPressNation
Good products. Always prompt delivery.
It's OK.
Great service just need faster delivery
I found what I needed and placed the order, easy. Processing seems a little slow but everything else was just fine.
Great as always.
Great customer service and good product.
Great Customer Service!
Good fast service
Love Jared and Estevan!
Great! Will definitely recommend and order again in the future!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

