Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
We monitor reviews for authenticity
My heat press came with the digital display hanging out and the bottom platen slightly off seems to have dropped in shipping...hon talked me through fixing it on the phone and email.
Site was easy to navigate and order arrived in good condition.
Helpful staff and great product
Quick & easy. I was shipped wrong press at time of original order but customer service quickly took care of the problem. The Lady was pleasant & efficient in resolving the issue.
Fantastic service, fast shipping, quality product!
Love the glitter
Quality is sub-par. Product needs improvement
Quick & Easy!
I haven't used all the features yet, but the ones I have I am very pleased with. Warms up fast, not much instruction, but fairly easy to figure out. Shipping was fast and pice seems very good.
Haven't had time t use it yet
It was great. Easy to place order. Delivered on time.
Arrived quickly
Now that I am confirmed, it is super simple and easy to understand even with so many options.
I appreciate this company. I always appreciate the great service at Heat Press Nation. I have an issue with the Orca-Coated 15 oz mugs I recieve having a tacky looking sticker instead of the permanent stamp on the bottom. Maybe you can not do anything about this but in the end it hurts my business, and it embarrasses me.
Uhh good stuff... Two thumbs up. As a Critic from a movie would say.
Was painless and the customer service representatives were easy to talk to
Awesome!
This is my favorite vinyl vendor
I checked all other sites and brands for a quality heatpress with the features I needed and no one could touch Heat Press Nation for quality and customer service.
Thumbs Up!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

