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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Very happy
Good product.
Great shipping, price, and service.
Thank you!...great shopping experience...the mugs are perfect!
Just as described.
Website hard to use. My items were in my cart then they were gone when I try to look at other items
Had an issue with addresses because I was sending a plotter as a gift to someone so naturally their address doesn't match my card address. Customer service was super helpful and their gift arrived super quick. Thank you.
Ordered 50yard roll of vinyl. Did not find out until in the middle of the roll the vinyls was messed up. Wrinkles and creases all over the roll. Had to cut alot of the pieces off in order to make clean cuts. About 1/4 of the roll was like that. Unsatisfied with the product, not HPN. Wish HPN had quality control.
So far so good, site easy to use, hoping shipping isn't a issue
Overall great product
I was online looking for a press, I had questions on a certain one, the phone rang twice, a real live person answered, helped me with my decision, and I made an online purchase...easy as that. Happy Wife, Happy Life! I have a feeling that the wifey might give me smooches tonight...I won't shop anywhere else.
I absolutely love love love my new heat press! I had tried a cheaper press off Amazon and learned the hard way you get what you pay for. I use this model at least every couple days and could not be happier! Thank you for having such amazing products!
Love the service
My husband called before we purchased to ask questions and the representative was very knowledgeable and made our decision to purchase that much easier.
The web site is easy to navigate and logical. Prices for products are reasonable, although shipping costs for a case of mugs is high. Understandable due to it's bulk and weight. Shipping was a disaster but not the fault of this company.
VERY FAST SHIPPING! GREAT PRODUCT AT A GREAT PRICE!
There were so many things to choose from. This is my first time ordering and the prices are pretty descent.
I rec'd products as described. Although it seems to have taken longer. I rec'd the customer satisfaction survey before the product arrived.
It would be great if there were a local pick up locations available. The cost of S/H is discouraging however small businesses need their supplies.
Just not as heavy as the one that came with the machine, not happy with the thinnest of it.
Great!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

