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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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They have very knowledgeable staff about the products that they are selling. One minor problem of one item not being shipped, one phone call and that item was expressed mailed immediately. Overall very satisfied with Heatpress Nation, and would Highly recommend them as a supplier.
My experience was very gratifull, I will recomend to other people to use the service of this company.
Great website! Love the videos, very helpful for someone new to heat presses.
Fast and easy
Great pricing
I've been very pleased with heatpress nation. Especially their customer service. When I received my heatpress it would not work I called and they were very helpful at troubleshooting the issue. Offered me a replacement machine but we had found it was just a loose wire. They overnighted a replacement wore to me at no cost and sent very detailed hot to video on how to install. The press works like a charm now. Best press I've had so far.
Cheap and flimsy heat press. Not worth the money. Handle grip broke off after a few times of use.
Fast shipping..
It was a rough start, first time buyer and did not really understand why the press would not heat up and instructions did not specify to keep settings on LO position for it to heat up. Customer service was very helpful and i am very satisfied with the purchase. I can't wait to use the other accessories that came with pkg.
Easy and quick
The products are easy to find and I love the videos on how to use them.
Great experience. Order via heatpressnation.com website with ease. Product arrived and looks as described on website. Eager to use new Tee Pads when using my heat press.
Love HPN!
Was very pleased
The whole order wasn't shipped the first time, the second order never showed up. When I called the second time, I was told that sometimes orders don't always get scanned in by UPS. I waited longer than my original order and everything, I was really patient. You shipped out another order overnight and I got it. Just as an FYI, I never received order number 2 and feel like I was not taken care of properly over the phone.
Exactly as ordered.
Your shipping options are very reasonable and using PayPal is convenient.
Good service and good prices
Overall I had a good experience and will definitely use this company again.
Great Company to deal with.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

