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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Best customer service and love the free shipping on Siser. HPN never disappoints!
On time, good product, reasonable price.
I am very happy with my heat press (HPN Black series 15 x 15 swing away arm). It is working perfectly.
Easy Purchase.
It was delivered faster than I was expecting, very pleased
Everyone was very helpful and fast with processing my order! :)
Great product, fast delivery and great customer service
So far i am overall pleased with my order from heatpressnation.
Ive bought two heat presses from heatpressnation and have had great experience each time.
Great customer service, quick shipping and overall great machines at a decent price!
Customer service was/is excellent.
So far, I have no complaints about my purchase with Heat Press Nation.
Everything was great. Shipping isn't the fastest but wasn't bad at all.
Perfect!
Will definitely do more business with your company
Less than3
Great will shop again
This was one of the fastest shipping rates at the lowest rate that I found
This is a great place for your heatpress and vinyl needs
Great buy will do business again
Good customer service so far even thiygh I did not get shipping confirmation until requested
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

