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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Nice machine
Good value. Took a little longer to deliver due to black Friday.
Good price, fast shipping and arrived in good shape. The product is what I expected.
Only drawback is the shipping time that took a little longer than expected.
All 3 items were backordered that is the reasoning for being low stars on shipping.
Great service and delivery.
Overall great experience!
Amazing customer service and honest answers to my questions.
Fast shipping, everything ok with the order.
Thanks
The vinyl is high quality. Fast shipping!
Overall good. Customer service was helpful. Will purchase again.
Everything was great! It would be nice to have more 12" wide options since I use a cricut cutting machine.
The color is not what I expected. The burgundy sent to me is very very pink.
Easy to navigate website. Prices reasonable. Fast shipping. Well packed. Would buy from again.
My husband was very pleased with his gift.
I'm new to vinyl, this was my second order. Very pleased with you products and service.
Clear and precise information about the product was listed on the website which was a big factor in choosing the products that I did. Easy check out!
The heat press I received is cracked. I've sent a email but haven't heard back. Also, when I placed my order it did not say the press was on back order. I did not find this out until I contacted a representative. Still waiting to hear back about the crack/s
Keep up the great work!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

