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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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I haven't used my heat press yet but it was delivered to my house within 24 hours. I am super happy with my order and will order again.
We love these rubber pillows.
Order took longer than a month. Product was over priced. Disappointing experience.
Delivery was slow. I was told by online chat customer it would be delivered in 4-5 days but it took over a week. If you don't know delivery timeframes don't give a bogus timeframe. Was a big disappointment to not have enough time to construct our projects in time for a trip.
Good quality products - I like that I can get small quantities of the HTV at a good price. Customer service is excellent.
I order and received everything easily and quickly!
The product what just what I expected and came fast!
...fast and easy!
As always great shipping and prices
Can't beat the prices and quality of the product for the heat transfer vinyl. Delivery time took a while so in the future, I will plan ahead. I will definitely order again.
The package arrived much later than expected. I found the product to be overpriced. Found the same product at a local store for a fraction of the price.
Easy process and would order again
Best price we could find for a good easy to use mug press. Also very quick shipping
Great buy! Awesome vinyl! Wish the shipping was quicker and expedited wasn't so expensive.
I purchased the heat press on Nov 23. It was damaged when I received it. I called and chose to return heat press and have another shipped. December 27th and I still have not received a heat press. I called customer service and they said they had just received the other press back. I was told that by customer service, when machine was picked up that another would be shipped immediately. They are suppose to be shipping a new press out.
I placed two orders in a week's time. That was a month ago. For one order, I was sent the wrong item. Still no resolution. For the other order, they sent half. After contacting them a month later, they tell me that the item is backordered. Why couldn't someone just let me know that? Why can't I receive the item that I paid for in the other order? Or get a real response? Their customer service is terrible and I will NEVER order from them again.
When free shipping is available I love it!
I am new to this whole business. I have spoke to customer service via instant message. They told me this 16x20 signature series was about the best they offered. I will try it out and return with feedback..
I was happy with my overall experience, however I wish the heat transfer would be delivered faster than 7+ days
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

