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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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I placed an order on Dec 19. The only option for shipping was $19 and if I'm remembering correctly that's about how much my order cost. I needed the material so I placed the order. My order did not get processed until Dec 26. I will not be ordering again.
Best pricing I've found in years.
The customer services are amazing. I ordered my package a week before Christmas and the estimated delivery wasn't going to be until a week after Christmas and I needed it before Christmas, so I call the customer and they were able to work with me and made sure it came in before Christmas. Thank you so much HeatPressNation.com.
FAST delivery and great selection
Had a wonderful experience from ordering to delivery
Overall a wonderful product my sublimation transferred beautifully! Unfortunately one of the mugs handle was broken when I recieved it. Will definitely be ordering again from heatpressnation!
Excellent customer service and products!
I placed my order as a Christmas gift for my daughter on December 19,2018. However, the press was not received until January 17,2019 although my credit card was charged. After two follow ups, I was told my payment method needed to be verified although I had been charged the full amount and had not received communication of verifying the purchase.
Hopefully this incident will aide in training if staff and practices of Heat Press Nation. Customer service is a large part of running successful businesses.
Fast shipping. Great price for a great brand.
So far so good!
After everything was received my wife loves her new gift. It's great and I have a friend thinking about getting the same one.
Excellent experience with ordering my equipment! Very satisfied with the equipment and prompt service.
Love the price and product.
Easy and fast buying experience
It took a month and 5 days to get my heat press. And every time I called they told me it would be sent out the next week! I love the press but the amount of time I had to wait was ridiculous!
Always great products, and prompt shipping. Love the free shipping on my favorite product, Siser!
Great items, checkout was easy. Shipping is a little pricey.
I can use the printer on my MAC computer. How can I get the software for the mac. And I also want to get the software for the Artwork for the mac.
Thank.
Juan Lara
For the few times I have order, I have never been giving a expected delivery date. It would be a great help if the system told you a expected delivery date so that you could plan accordingly.
Made the order on the 17th and it came in 2 weeks later i called and said the item hasnt shipped yet but 2 weeks wait time was horrible and they didnt even give me any kinda credit on my account
Some of the sheets were all dirty and dusty and had some spots in the sheets. This is the first time this has happened. But other then that everything else is great
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

