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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Haven't used the press yet but seems to be packed well and arrived on time.
Really Good costumer service! When i called to get a status on my order they were on point with everything. They told me it would ship out that same day n arrive withing 2 to 3 business day and it did! My order took a little bit to ship due to back order but what can I say, it was during the holidays. Overall very happy costumer here n it sure be my last! Thanks HPN!
Superrrr
Great service, great product!
Great product. Easy to use, keeps heat and love the pull out drawer.
I would like to have gotten my vinyl order faster.
So far very pleased with my heat press.
Fast delivery taking into account. It was over the holidays. All products were as described ang in great shape.
I choose to purchase from HPN because of the reviews in several social media groups I am in.
Order the vinyl systems specialist, I guess during the shipping the blade motor thing came off the track. Contacted customer service, they were great at helping me out and identifing and helping direct me how to fix it. Doesn't matter how good a product is, customer service will make or break a product, and their service is one of the best I have ever dealt with.
It was 10/10
As with everything Heat Nation, their products deliver.
It took 3 weeks to receive this product. By the time I received it I didn't need it anymore.
It was okay excluding the damage of the item when I inboxed it
Item was not listed as out of stock when ordered. Waited for about two weeks and called them only to find out it was out of stock when I ordered my heat press but that it should be shipped within a few days. Waited another week still nothing. Was told I'd get an email when the item shipped. Never received an email. Item showed up unexpectedly one day. Thankful my husband just happened to be home that day. It was really heavy and no way could I have gotten that in the house if I was the only one here.
Always satisfied
Great prices! First time order.
Great product. Fast shipping.
Shopping at HPN is fast, affordable and professional! They make it easy to be a small business owner and have great success!
Website is so easy to navigate. Love the vinyl! I do wish there was a way to get 12" vinyl but it's beside that I love my whole experience. This is the only place I get my vinyl from
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

