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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Easy website to use which includes the specs on the Heat Transfer Vinyls. Product. There are also tutorial videos on how to use the products which is extremely helpful.
You guys are awesome! Fast delivery and no issues at all.
Thank you. A little over priced compared to others out there. But overall a great product.
Overall I'm pleased. Very good customer service. I wish there was a little more instruction for unboxing. I wasn't sure about taking the wood piece off the bottom. I also wonder about how to open without setting the timer.
Firs time buyer and NEW in the business.
The representative I spoke to was very knowledgeable and also very patient with me. I appreciated that he took the time to explain everything to me. I actually called a different company first to purchase this product and their representative rushed through all the information & I had the feeling I was being given the brush off - when I called Heat Press Nation it was a totally different experience and therefore, that is where I bought my Sawgrass printer. Thank you!
It was perfect.
I called on 5 occasions contemplating different machines with SO many questions and EVERY person I talked to was genuinely friendly, knowledgeable and willing to explain thing to someone who has no clue. I'm a beginner and I wasn't sold stuff I didn't need to start out. My Facebook groups suggest this place and now I can see why!
You have a new customer! I look forward to many more transactions!
Super fast shipping. Auto open would not open when the timer went off but I called and it was just a matter of adjusting the pressure. Working
Fine now. Very happy with it.
Excellent customer service, great price and fast delivery
Good vinyl
Easy to order. We will see how everything works
Always and excellent value. I'm a repeat customer and I have never had issues.
When I first got my order I opened the box and the heat press was broken. I guess it happened during the shipping process. This was a big disappointment but all the resp were very nice and arranged the return shipping on the broken one and had a new one out. The added extra week before I had a working press was annoying but the reps made the process very smooth. I received my new press and it works great.
The mugs were exactly what I needed.
My heat press was cracked but works fine... but was delivered all banged up.
Ordering was very easy. However, I was sure if my product warranty.
On time delivery and great product!
The online ordering process was easy.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

