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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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I was very satisfied with my overall experience. Great product and received in a timely manner.
Best prices I've found online... awesome, thx.
First press I received was damaged in shipping. But a quick call and it was all taken care of. You guys have amazing customer service. Which for me is a big deal when I'm buying from a company. You will have more of my business for sure!
Great prices and selection. Quick response for email questions!
Awesome product
Site is easy to navigate and the links are great!
Item came missing pcs, 4 nuts and the instruction manual. Had to call hix and ask them to email me a copy. They were surprised, In the end got it up and running. Order was missing tracking so was unable to track order.
Will be shopping from here again.
I think when you spend almost 600 dollars you should not have to pay shipping
Was easy to buy thru here.
I enjoyed every product that I have order from heatpressnation except for my silhouette machine. I have not been able to have a successful turn out with that product. And it may just be something that I am not doing correctly. Everything else is satisfactory.
Everything went smooth on check out
Received the press within a good time frame and securely packaged. Overall happy with my experience.
So far, so good!
The heatpress was nice but no accessories at all included, such as the pad you put between the item
You are pressing and the top of the press
Was easy
The product was good and shipped on time
Customer service has been phenomenal
We had a issue when we first set the press up but it was quickly addressed and we were able to get it up and running in a short time.
Some of the bolts had fallen out of the machine when i received it and they continue to fall out, like the might be stripped.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

