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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Shipping was faster than expected. Product work well so far
Customer service was amazing and answered all my questions about my new heat press. They made everything hassle free and easy as pods for me.
You guys do a great job! Customer service is everything
Just did my first purchase and I gotta say it was easy and fast! Found what I needed with no problem and the prices are pretty good.
I love your product. Thank you.
Affirm help me get the equipment I need for my business and not have to come up with a large sum of money, great for startup businesses. My only complaint if I was forced to give one is with FEDEX not HPN. When they say they will deliver on a certain day, they usually don't they always are a day or sometimes 2days late with your delivery but again that is HPN's fault.
Just ordered, great service! I received the product much sooner than expected. I've been using this press for about a month now to do samples for my clients. Excellent product, very pleased!
Great company to work with.
Good company, easy ordering
Great!
Easy to shop on the sight and good pricing
Great product, couldn't be happier!
Delivery came on time
Your site made it easy to figure out exactly what my wife needed. Checkout was a breeze too.
Heatpressnation.com always offers great service and super-fast ship.
Fast shipping directly from manufacturer.
Working well for the work need to be done.
This products works very well for what my needs are at this time. It helps me prevent ghosting on my fabric projects.
Easy to order. Can't wait to get it.
Always a pleasure to deal with. I just wish shipping wasn't so expensive!
I go through HPN for all my transfer paper needs. My old heat press died on me, so i decided to upgrade and HPN was my first thought, ordered HPN signature series love the purchase, works like a dream, now i feel all pro,lol
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

