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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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HPN is a awesome place to purchase your every need for HTV, heatpress, Vinyl etc.
Heatpressnation representatives are always very helpful very thorough and knowledgeable
It would be nice to receive a tracking number
There were a few hiccups along the way with my order, however Heatpress Nation went above and beyond to fix the issues and I'm very pleased and impress with their customer service! Thank you
Quick, easy, and informative...
Great heat press. Got the machine fast
Great product. Quick and easy delivery and set up. Amazing customer service.
First time shopping with hpn and I am super excited to receive my product. Thank you
Always have what I need and great instructions!
I am not able to screw one of the rubber feet into the base of the press because the bolt that was there for shipping is broken off inside the hole. Also, the unit did not cut on when it arrived, there were multiple cables disconnected inside.
They sent wrong colors. Opposite of what i ordered
Good!
I love everything that I purchased so far.
The only think I did not like was the fact that I had no control over knowing when the product was going to get to me...I could not track my order and they didn't let me know with a email it was on the way.
The product is really good. Delivery time is good. I always get really good products from this company
Great transaction! Thank you!
Crazy fast shipping prices are reasonable always coming back for more
I love it!
Delivery was so fast and I loved it! I hate paying for shipping but everything was in great shape and arrived in perfect time!
These transfers are very shiny and vibrant!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

