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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Stressful but good finally pulled the trigger on a product I feel will get me started.
Ordering from HeatPress Nation was easy, and the cost was more than reasonable. My new heat press is great.
I am supposed to have credit on my account due to broken mugs but I was unable to find or apply that credit to my order online. Do I have to call in my order to receive credit?
No troubles, great product and discount prices--what could be better
I placed my order for a heat press and received an automated email confirmation which stated I would get another when it was shipped. After 4 days without shipping confirmation I logged in to HPN to find no record of the transaction under my orders. The money was taken out of my account though.
So I reached out to customer service through their email link. I've never heard a word from that email. It's been over 3 weeks. My machine was delivered a couple days later so I kinda forgot about it all. Then HPN sent me this survey and I filled it out. I still haven't used the heat press, hopefully it is ok.
My new heat press is great. I am satisfied with my purchase and I plan on doing business with Heat Press Nation for all my needs. Easy website navigation and shipping was pretty good.
I absolutely loveeeeee the glitter vinyl and the price is just as goodd!
Fast delivery!
Good service. Delivered on time.
Should be the correct size if you are selling 15 inches will be that bith red and black material was 14.5 that haft inch reduce more my cutting area and also the yard 36 inches was short to 33 inches
Great products, easy to work with..
Sorry for the three stars on the delivery time but it's not your fault it's FedEx's fault.
It was timely and the products were exactly what I needed!
Was searching for printable vinyl and found on this site. However, I did not read I needed a different type of printer. So now I'm looking for a new printer lol
There was an issue with the system showing the vinyl cutter available, when there was none. I called and they helped me resolve the issue and offered a discount. I decided to buy a different model from them and it was delivered within a few days. I am very satisfied with their customer service and the quality of equipment they sell. I will definitely purchase from Heat Press Nation in the near future.
My MPress Heat Press was delivered quickly and works fantastic. Thank you.
We received the orders within 2 weeks and the product we're in great condition well packaged. Look forward to buying more in the Future
Thanks for your service. I need more...Contact me
Love shopping online at HPN great service and products
Very happy with my product
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

