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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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So excited to finally be getting my Craft Pro 15 x 15 heat press.
I'm disappointed with my purchase and plan to return it.
Very easy to use interface and great service! YEE!
Great and excellent service
My first purchase and I hope that it is a good one.
Fast, friendly and affordable.
Very easy to navigate! Great prices for perfect HTV!
Delivery was fast and the product was well protected
Great product and prices. Customer service very good as well.
Great press and customer service.
Great heat press machine and printer for sublimation
Shopping with this company is always great!
It's nice and easy very convenient to use very self-explanatory.
The customer service is AMAZING! Shipping was fast and I can't express how great the customer service is! They are always willing to help and are so nice and professional.
Great product happy I purchased it
Heat press nation is amazing & we will continue to order all our equipment from them!
Great deal and press. Only wish I bought a bigger one
It is amazing!
Good experience
Delivery time was quicker than I thought it would be.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

