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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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If there is an option for onsite pick-up, please include the contact info or inventory availability so customers know if they can just have other options when placing an order.
Thank you for a great buying experience!
Great price!
Great support center! Extremely knowledgeable & friendly employees. Excited to grow our business & lean on Heatpress for support! Thank you!
Love my heat press! Must buy!
Love the selection and the prices are very competitive.
Awesome!
The products have all been fantastic for our business. I only wish the wait time for the back ordered heat press hadn't taken so long.
I will continue to shop with Heat Nation for all my heat pressing needs!
Didn't qualify for the free shipping
I placed an order but it never shipped due to an address mismatch. I had to have them cancel my purchase because I will not be in the same state by the time the item ships. Super inconvenient and has made me lose money in the process. Plus now I have to wait who knows how long to get my refund and still place my order because I obviously still need a press. So double the money gone from my account plus the money I lost out on.
I started buying from your company because I like the quality of the cups. However the last shipment of mugs I had 7 broke cups. The cups were singled boxed unlike the first cup shipment. I did get a refund for 4 of the cups but I missed 3 of the cups. A refund does not help when I need to fill an order though. Other than getting the cups to us in one piece we do love the product and had planned to do more business in the future.
Always a positive experience.
Shipping was super fast and the product was 100% as described. Will definitely be using HeatPressNation again.
Very Stress free shopping, my heat press was delivered in a timely mannner.
Wonderful experience. Will shop again
The service on both sales and support were excellent. When I had a problem setting up the press support got back to me right a way and resolved the issue. The sales staff were very helpful with questions and providing stock times. I would recommend using heatpressnation over other vendors because of the service before and after the sale.
Customer service is very helpful! My only problem was trying to use a gift card (which is an option) but it did not work. I was advised to call the Gift card company to register the card and it worked! Thank you Amanda from customer service
Thanks again Heat Press Nation, you are the best keep up the great work!
I love Heat Press Nation for my business needs!
I'm satisfied with my order and with the customer service rep who handled my call when one of the merchandise was damaged. She gave me a refund for it.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

