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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Great product and service
Happy with my purchase and everything works so we good!
Stastify
We did have to open the back and plug in 1 cable that had not even been plugged to start with and another 1 had came loose. After we got that taken care we were then able to get it on and set temp., etc.
The entire process was quick and easy and I am super excited to get started!
Love the machine so far.
Just back in stock!
Delivered damaged and no help after that
Customer service was very helpful look forward to using my heat press
Efficient
The order process was a breeze. Thank you.
I love ordering from Heatpress Nation. Their customer service is great as well.
Effortless process. Used Affirm to make the purchase and even that was seamless. Looking forward to start working with this heatpress!
I am satisfied with the items I received. I will definitely order again.
Thanks for a good product!
Great product and received in a timely manner.
Placing the order was quick and easy.
I bought the 15x15 mPress and absolutely love it! It's amazing quality and gets the job done.
I assume the paper will be great, however I haven't started using my new printer/paper yet.
Good machine
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

