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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Great experience! Will use again
Good easy experience
I had problems with both delivery time and condition. The time was A FedEx problem, but HeatPress Nation handled it well. The condition, several mugs arrived broken, was either packaging or shipping, but their response was again wonderful. I won't hesitate to order from them again because of their response to the problems.
Easiest purchase I ever made.
Never got a tracking number
I got my product quickly. I will order from them again.
Fast shipping, box and product completely intact. Love the pull out platen, I do wish the shirt could be placed over it facing the proper direction and that the shirt didn't get caught in the springs so often. Otherwise, I am very happy with this purchase and would purchase again from HPN!
Great products received and will be shopping for more soon. Thank you.
Great product, will order more in the future!
Ill keep coming back...oh, can i use my $5.00 gift that i recd for my earlier purchase?
Easy shopping, reasonable shipping fees.
I like the delivery time and the products.
Easy to order. Clear understanding of what is in the order.
Pretty easy to use
So easy to order.Great experience every time
Will ordered from them again.
I'm very pleased with the quick delivery for my order. Delivery is quicker.
My girlfriend loves this heat press!
The company is great to work with. Give them a try.
I love how efficient this company is with orders and how they pack it will continue ordering from here.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

