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Harry & David has a rating of 1.5 stars from 639 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Harry & David most frequently mention customer service, gift basket and credit card. Harry & David ranks 115th among Gift Baskets sites.
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Ordered several times from Harry & David in the past for different occasions for clients but will not use them again. Ordered something on the 13th of the month for a birthday on the 22nd and didn't receive an email until the 20th saying it was out of stock. Was told that they have so many calls at one time and that's why the website didn't tell me at the time of ordering that it was out of stock. Unacceptable considering a whole week went by! Was offered a refund or could deliver by the 31st. Needless to say, we took the refund and we've parted ways. We'll give our upcoming holiday business to other more reputable and dependable companies.
I do love this website. Really quick and high quality, very good info and service.
Harry and David purchased my favorite orange and grapefruit company, Cushman's. I have been a customer for years (used them for my corporate clients as well as personal friends and family). This acquisition seems to have been flawless. They sent my prior gift list with no problem and remembered that I wanted shipments from the west coast for my receipients. Best to order when they offer free shipping (usually the third week of December) as products are heavy. But customer service is absolutely wonderful and they work with loyal customers to give the best value possible. After all these years I'm still here and hope they follow Cushman's reputation to keep customers satisfied. My gifts should start being delivered mid to end of January.
I do love harry and davids website. Very good info and service.
I am first time user with this service and from my personal point of view I can say that they are providing great service for those who make order with them. Last month I have ordered a Snack Box from them within 1 week I have received the item. It is really good and quality one. I presented this to my sister on her birth day and she is very happy. Thanks for their service.
Each one loves getting presents. Especially surprise birthday gift baskets filled with gourmet treats delivered directly to their door. I have ordered a cake from this online site to give surprise for my sister but the cake I ordered from them not received on time and they delivered next day of her birthday. I trust this service and not ordered any other cake; I lose a chance to surprise my sis only because of their delay in delivering.
The Harry&David foods are very tasty and healthier one. The food are makes in clean water. That company is based on the customer satisfaction. It cannot consider the customer money. I have most like this company foods. It is so healthy for the all the kinds of people. The company have to provide online ordering facilitates also. You have try in one time. And your are have more addiction from that company foods.
Great site for buying gifts. They have awesome fruit baskets, chocolates, and flowers. This is definitely a site to check out.
I started shopping with Hdavid because my company used them to mail Christmas presents to all the workers. The foods are so good I would just gobble everything straight away. You know this is great food when you can eat their fruit cake and find your self looking for more fruit cake 30 minutes later. So good! I have to say everything arrived fresh even in the biggest tower.
I love this site! They have wonderful gifts and honest reviews. They are a little pricey, especially when you add on shipping, but sometimes they have good deals. I've used them several times for Mtoher's Day, Father's Day, and even Easter!
I love this site, they have the nicest gift baskets and towers. At Christmas I go to the store and purchase all kinds of gifts. Last year I bought a bag of delicious coffee. It was Mocha peppermint stick. They have so many other flavors of coffee that are so good. I love the towers, they have moose munch crunch that is delicious. I also love the towers that have the chocolate covered fruits, Like chocolate covered cherries and blueberries. They also have great malted milk balls in all kinds of flavors, chocolate, vanilla & strawberry. There cookies are fantastic. They have filled cookies that are made of delicious shortbread filled with jams. The cookies and breads are great. They have towers that include great fresh pears. Every year I send these to people that mean a lot to me. These gifts are a little pricey but worth every cent. They are so fresh and made of the finest quality fruits. They seem so homemade. The towers are very decorative, they have snowman and Christmas trees. I really love the different selection of nuts that come in the boxes. They also have the meat and cheese spreads that are great. I purchased a box of 4 delicious bread and spreads that I was going to give as a gift. But sorry to say they never made it to the post office. They looked so good I decided to keep them for my family. They had hazel nut, butter cream, honey maple and raisin & nut spreads. They where so good I was wishing I had ordered more than just one set. If you have someone that you want to surprise with the finer things in life. Or just want to show someone how much you appreciate them all year through send the gift that says I love you. Harry & Davids is a real treasure chest of goodies. I hope you enjoy this site and treats as much as I have for many years. Sincerely, Lorraine W.
Answer: I'll be going to other companies NOW. Business LOST.
Answer: In the past this company offered excellent quality products--albeit a bit overpriced. Now the price is the same (or higher) but the quality has definitely gone downhill. Not sure if the company was bought out or what, but... I will never order from them again. They have done permanent damage to their reputation and their customer base is eroding quickly.
Answer: Why do you think any of these reviews have anything to do with Politics? That's pretty crazy assumption. My basket was 2 weeks late and that is not Political. It's facts.
Answer: I wasn't able to order products because of the quality of their customer service representatives.
Answer: It isn't difficult to reach them via phone, just be prepared for hold times. I would definitely recommend calling them rather than email, the email correspondence I had with them was hopeless.
Harry & David knows gift baskets, baked goods, fruit and food gifts. Shop famous pears, honeybell oranges, gourmet food & wine delivery for any occasion. Whether near or far, Harry & David? ۪s online gifts show how much you care.

