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Hardware and Tools

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hardware and Tools Reviews Summary

Hardware and Tools has a rating of 4.4 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware and Tools most frequently mention and timely manner. Hardware and Tools ranks 2nd among Tools sites.

service
7
value
7
shipping
6
quality
5

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19,490 reviews

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Phillip B.
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Thanks, received a good product at a good price
November 12, 2012

Thanks, received a good product at a good price

Date of experience: November 12, 2012
Terri W.
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Great Service
November 9, 2012

Great Service.

Date of experience: November 9, 2012
Sandra M.
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Glad I found this company online as the prices are great

Date of experience: November 7, 2012
Brad H.
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It was easy to find obscure items. The parts that I ordered arrived quickly and were as described.

Date of experience: November 5, 2012
DIANA R.
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I ordered banana bags to protect my oversized wooden front porch rocking chairs. They proved to be big enough to completely enclose the chairs (60 x 108). They are quite thin - as noted by prior customers - but they do provide waterproof protection for the winter.

Date of experience: November 5, 2012
eileen k.
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The products were exactly what I was looking for and had not been able to find locally.

EK

Date of experience: November 4, 2012
Nannie C.
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Awesome would recommend to friends
November 3, 2012

Awesome would recommend to friends

Date of experience: November 3, 2012
JAMES S.
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ORDERED SEVERAL ITEMS. CAME IN BETTER THAN AVERAGE PACKAGING. EVERYTHING WAS AS ORDERED AND DESCRIBED. EVERY TIME I ORDER, MY CONFIDENCE IN HARDWAREANDTOOLS.COM GROWS. WILL CONTINUE TO LOOK TO FOR PRODUCTS NEEDED. HAVE BEEN A CUSTOMER FOR ABOUT A YEAR AND A HALF.

Date of experience: November 2, 2012
Lana A.
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Very pleaseed with product
November 1, 2012

Very pleaseed with product. Was exactly what I ordered and worked perfectly.

Date of experience: November 1, 2012
Joe Q.
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Great site and fair prices
October 28, 2012

Great site and fair prices.

Date of experience: October 27, 2012
Joe B.
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The gloves were advertised as extra large and heavy. They are neither. I didn't expect a super heavy duty product for the price, but the size and thickness of the fabric were disappointing.

Date of experience: October 27, 2012
Ed B.
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So glad we found you, saved us money on our new home we're building. Thanks for the great service & fast shipping.

Date of experience: October 27, 2012
James E.
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I was confused at first about shipping when using paypal. Also, I didn't choose the credit card option because of the account creation requirement. I prefer not to make accounts because I already have so many to keep up with.

Date of experience: October 26, 2012
Cheryl H.
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Fantastic "store", great prices and speedy delivery. Thanks!

Date of experience: October 25, 2012
Les R.
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Cumbersome website
October 25, 2012

Cumbersome website. Order came complete exactly as ordered. Can't beat the price.

Date of experience: October 25, 2012
Geoff C.
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I was looking for solid brass bolts for some bath fixtures, and found exactly what I needed. I'd do it again for sure... saved me a lot of time versus trying to drive around and find it in a plumbing specialty shop.

Date of experience: October 24, 2012
HoaiSon N.
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Reasonable prices and on-time delivery
October 24, 2012

Reasonable prices and on-time delivery.

Date of experience: October 24, 2012
Richrad A.
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My son in Colorado Springs, CO has purchased items from you also and he gave me your address. Iwas very satisfiied with your service.
Thank You
Richard Alessi

Date of experience: October 23, 2012
Greg L.
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YOU HAVE THE LOWEST PRICES FOR THIS PRODUCT I COULD FIND. THANKS!

Date of experience: October 22, 2012
Marko N.
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Alicia@ cust svc was very helpful and friendly...
October 20, 2012

Alicia@ cust svc was very helpful and friendly...

Date of experience: October 20, 2012