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Hardware and Tools

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hardware and Tools Reviews Summary

Hardware and Tools has a rating of 4.4 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware and Tools most frequently mention and timely manner. Hardware and Tools ranks 2nd among Tools sites.

service
7
value
7
shipping
6
quality
5

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19,490 reviews

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j B.
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Better price than I was able to find elsewhere; received ahead of anticipated date.

Date of experience: January 16, 2013
Francis R.
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Great quality product
January 16, 2013

Great quality product- exactly what we expected, fast courteous service, items were securely packaged for shipping

Date of experience: January 15, 2013
walter a.
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Super fast service
January 12, 2013

Super fast service.

Date of experience: January 12, 2013
Michael S.
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Lens covers fit great.Good quality and good price
January 10, 2013

Lens covers fit great.Good quality and good price. Speedy delivery.

Date of experience: January 10, 2013
Holly S.
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I found your site via the Better Business Bureau
January 10, 2013

I found your site via the Better Business Bureau.

Date of experience: January 10, 2013
Patrick M.
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Very smooth order process, parts were delivered quickly in time to complete a Christmas gift. Would be nice to search products by features ("1/4 inch width") as well as product names, but "filter" option on search results is good enough.

Date of experience: January 3, 2013
Bonnie J.
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I\'m excited.even bought one for my husband...
December 31, 2012

I\'m excited.even bought one for my husband...one for a gift and of course...one for me...BJ

Date of experience: December 31, 2012
lissa O.
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1st time here,, will come back
December 31, 2012

1st time here,, will come back

Date of experience: December 31, 2012
Fran P.
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This website was one of the only places that had the product that I was looking for! I was really excited to be able to purchase it.

Date of experience: December 24, 2012
janice b.
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Extremely easy to place order today!
December 24, 2012

Extremely easy to place order today!

Date of experience: December 23, 2012
frank r.
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I like your cost effective shipping options
December 20, 2012

I like your cost effective shipping options. Other online hardware suppliers (your competition) have high shipping costs for small parts such as this (set of faucet washers). They typically only uses fed ex which much more costly and has a high minimum shipping charge.

Date of experience: December 20, 2012
Jeri C.
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Just what I needed at a great price, able to buy in bulk, fast delivery. Thanks!

Date of experience: December 16, 2012
Gerald S.
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I received the items that I ordered
December 15, 2012

I received the items that I ordered. The items were as described and at a fair price. Delivery was also timely.

Date of experience: December 15, 2012
Rich B.
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Fair price, reasonable shipping cost, quick response.

Date of experience: December 14, 2012
Kenneth R.
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I purchase items from hardware&tools.com for our church that we can no longer find in the local stores.

Date of experience: December 14, 2012
Colleen F.
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So glad I found what I needed!
December 14, 2012

So glad I found what I needed!

Date of experience: December 14, 2012
Julie G.
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Always have what we need
December 14, 2012

Always have what we need.

Date of experience: December 14, 2012
Mary H.
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Excellent website!
December 13, 2012

Excellent website! The site was very easy to use and I really like having so many options for shipping because this is never a one-size-fits-all issue. The items ordered were in great condition and all were exactly as I would expect them to be.

Date of experience: December 13, 2012
Alfredo C.
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Fast delivery...
December 13, 2012

Fast delivery... I'm happy with transaction

Date of experience: December 12, 2012
James w.
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Good doing business with you
December 11, 2012

Good doing business with you. Ps thanks.

Date of experience: December 11, 2012