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Hard Drives Direct Reviews Summary
Hard Drives Direct has a rating of 4.8 stars from 179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hard Drives Direct most frequently mention customer service and fast delivery. Hard Drives Direct ranks 5th among Computer sites.
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Good ordering process, quick delivery, fair price and item as described.
Great customer experience, very responsive, delivered on time
Hello Mary,
We are pleased to hear that your shopping experience with us was a good one.
Thank you for your positive review.
-CSR
Excellent customer service, very fast shipping, strongly recommend them!
Hello Bogdan,
Thank you for this 5 star review! We are grateful for your kind comments and your support.
Please come back soon.
-CSR
The only thing is the company that shipped is a 3rd party shipper (sillworks), so the payment and the shipment was a little bit confuse, I need to dig out the email from the Junk mail. Other than that, everything go so smooth.
Hello Jessica,
Apologies for any confusion. Sillworks is actually our company name and HardDrivesDirect.com is our website.
We are happy to hear that you enjoyed your shopping experience otherwise, and look forward to hearing from you again.
-CSR
As per the instructions on the order page, which stated that if the low-profile version is needed, it should be indicated in the order comments.
The *NOT* low-profile version was sent, and I had to jury rig a low-profile bracket to use the card in my server!
Hello Trent,
Our apologies for this error on our end. Please reach out to us at [email protected] and we will have the correct item shipped out for you.
-CSR
Shopping, delivery and product — all quality. We have been fully satisfied over multiple orders now.
Thank you for your 5 star review Mark! We are grateful for your continued support. - CSR
The product came quickly, and they kept me informed through the process
Hello Cheryl,
Thank you for choosing us for your purchase. We are pleased to hear that you enjoyed your shopping experience with us.
We hope to have the opportunity to work with you again.
-CSR
Hello Todd,
Thank you for your order. We are happy to hear that your shopping experience was a good one.
We hope to work with you again.
-CSR
Your website very easy to use, service and delivery very fast. My package arrived at our place in good condition and very well packaged,
Hello Martin,
Thank you for this kind review. We appreciate your feedback.
-CSR
Site works quite well. I sometimes struggle with the choices that appear to be the same product, just 2 different numbers.
The package arrived in time and in good condition. The hard drive is installed with no issues. It works perfectly.
Hello Caezar,
Thank you for your order. We are pleased to hear that you are happy with your purchase.
-CSR
This company is very professional and helps you when things go astray in shipping. They are very efficient, I highly recommend this company.
Thank you for your positive feedback, Lynn.
We appreciate your business and are always happy to assist when needed.
-CSR
Arrived quickly and phone called answered my all my question.
Thank you Robert!
Please come back soon. - CSR
From ordering the hard drive to receiving the order, it was a very good experience.
Hello Rodica,
Thank you for this 5 star review. We are happy to hear that your shopping experience was a good one.
- CSR
Very good service with sales representative and fast delivery!
Thank you Roger. It is always a pleasure working with you.
-CSR
Thank you for this excellent review, and thank you for recommending us to others. We hope to hear from you again soon. - CSR
Thank you for this excellent review Tracey. We are happy to hear that you enjoyed shopping with us. Please come back soon. - CSR
Received drives in great time, would deal with again.
Thank you for the positive review, Timothy. We look forward to working with you again. - CSR
Good. Easy to find what I need. Received hard drives on time and packed properly. I use one to replace the failed drive and it is working fine.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Steve,
Thank you for this 5 star review. We are grateful for your support.
-CSR