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From the business

We are entrepreneurial, transparent, positive and humble. We believe that strong core values are the foundation for creating an environment which benefits and enriches our vendors, our customers and our team.


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Hard Drives Direct Reviews Summary

Hard Drives Direct has a rating of 4.9 stars from 182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hard Drives Direct most frequently mention customer service, fast delivery and good experience. Hard Drives Direct ranks 5th among Computer sites.

service
1
value
1
shipping
1
returns
1
quality
1
This company responds to reviews on average within 0 days

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497 reviews

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Canada
1 review
0 helpful votes
Follow Christian V.
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Great experience because I was able to easily place my order and follow it during the process.

Date of experience: May 12, 2025
Christa D. Hard Drives Direct Rep
11 months ago

Hello Christian,
Thank you for the great feedback! We are happy to hear the ordering process was smooth and the shipment was easy to track.
We are looking forward to serving you again soon!
-CSR

Canada
1 review
0 helpful votes
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Excellent Service
May 22, 2025
Updated review

They have a huge selection, always seem to have what I need and ship it very fast.

Date of experience: May 12, 2025
Christa D. Hard Drives Direct Rep
10 months ago

Hello Kevin,
Thank you for the great feedback! We're glad to hear our selection and quick shipping have been helpful. It's always a pleasure to serve customers like you—we appreciate your continued support!
-CSR


They had the drives I was looking and the got here fast.
January 31, 2025
Previous review

Pretty simple. They have an excellent selection and stock. If they have them, they get to fast.

Date of experience: January 21, 2025
Canada
1 review
0 helpful votes
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Quick
May 18, 2025

I found what I was looking for really quickly and then the order arrived quickly. Thanks

Date of experience: May 8, 2025
Christa D. Hard Drives Direct Rep
11 months ago

Hello Jennifer,
Thank you for your great feedback! We're so glad to hear you found what you needed quickly and that your order arrived promptly. We appreciate your support and look forward to serving you again!
-CSR

Canada
1 review
0 helpful votes
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Prompt service
May 8, 2025
Updated review

Hard Drives Direct was able to fill our order in a timely manner. Staff were well informed and courteous.

Date of experience: April 28, 2025
Christa D. Hard Drives Direct Rep
11 months ago

Hello Glenn,
Thank you for reaching out to our team. It is great to hear that you were pleased with the service you received, and are happy with your order.
We hope to hear from you again soon.
-CSR


Helpful information provided by staff and on site
April 26, 2025
Previous review

Helpful information provided by staff and on site. Quick and easy ordering process.

Date of experience: April 16, 2025
Canada
1 review
0 helpful votes
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Delivered quickly
May 4, 2025

Always look here for name brand quality products. Good quality.

Date of experience: April 24, 2025
Christa D. Hard Drives Direct Rep
11 months ago

Hello Linda,
Thank you for this 5 star review. We are grateful for your support.
-CSR

Canada
1 review
0 helpful votes
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Very easy and fast transaction
May 4, 2025

The hard drive arrive early and purchasing was really easy. In addition to the super secure packaging! Thank you HarddriveDirect team! -Allen H

Date of experience: April 24, 2025
Christa D. Hard Drives Direct Rep
11 months ago

Hello Allen,
Thank you for this excellent review. We appreciate your kind comments and your business.
We hope that you will shop with us again soon.
-CSR

Canada
1 review
0 helpful votes
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Very fast service
May 1, 2025

Quick and easy ordering. Will recommend and order again in the future.

Date of experience: April 20, 2025
Christa D. Hard Drives Direct Rep
11 months ago

Hello David,
Thank you for your feedback. We are pleased to hear that you had a smooth and efficient ordering experience.
Your recommendation means a great deal to us, and we look forward to serving you again in the future.
-CSR

Canada
1 review
0 helpful votes
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Thanks
April 25, 2025

Works great, would buy more thanks thanks thanks thanks thanks

Date of experience: April 15, 2025
Christa D. Hard Drives Direct Rep
12 months ago

Hello Josh,
Thank you for this excellent review! We look forward to working with you again.
-CSR

Canada
1 review
0 helpful votes
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Super fast delivery
April 24, 2025
Updated review

I love your website, very good to match the parts needed that fit my server.

Date of experience: April 14, 2025
Christa D. Hard Drives Direct Rep
12 months ago

Hello Marc,
Thank you for your nice comments. We are pleased to hear that we had what you needed. We hope to hear from you again soon!
-CSR


EXCELLENT, WEBSITE WELL BUILT
April 14, 2025
Previous review

EXCELLENT, WEBSITE WELL BUILT

Date of experience: April 4, 2025
Massachusetts
1 review
0 helpful votes
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Great service
April 23, 2025
Updated review

Shipping was fast and accurate. Arrived sooner than expected! Thank you.

Date of experience: April 13, 2025
Christa D. Hard Drives Direct Rep
12 months ago

Hello Tom,
Thank you so much for this 5 star review. We are happy that your order was received earlier than expected!
We hope to have the opportunity to work with you again.
-CSR


Easy shopping experience
April 13, 2025
Previous review

Easy shopping experience. Thank you

Date of experience: April 3, 2025
Tunisia
1 review
0 helpful votes
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Great shopping experience!
April 9, 2025

Everything was perfect: product, delivery and timing
Thanks!

Date of experience: March 29, 2025
Christa D. Hard Drives Direct Rep
12 months ago

Hello Lassaad,
Thank you so much for your kind words! We're thrilled to hear that everything met your expectations, from the product to the delivery. We truly appreciate your feedback and look forward to serving you again soon!
-CSR

Canada
1 review
0 helpful votes
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Very Good
April 4, 2025

Very good and quick although I had to add more text to show this review.

Date of experience: April 3, 2025
Canada
1 review
0 helpful votes
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Quick and Easy
April 1, 2025

Easy to find the right hard drive. Good pricing. Fast shipping. Simple process.

Date of experience: March 13, 2025
Christa D. Hard Drives Direct Rep
over a year old

Hello Tim,
Thank you for the great review! We're so glad to hear that you had a smooth experience finding the right hard drive, and that our pricing and shipping worked well for you. We appreciate your feedback and hope to serve you again soon!
-CSR

Canada
1 review
0 helpful votes
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Order
March 31, 2025

Order came in in time, easy order and payment options...

Date of experience: March 21, 2025
Christa D. Hard Drives Direct Rep
over a year old

Hello Ken,
Thank you for your order. We appreciate your positive review!
Please come back soon.
-CSR

Canada
1 review
0 helpful votes
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Good place to buy drives
March 29, 2025

Always an easy experience getting the right drives from here.

Date of experience: March 19, 2025
Christa D. Hard Drives Direct Rep
over a year old

Hello Hayden,
Thank you for your positive feedback! We're glad to hear that you consistently have a great experience finding the right drives with us. We look forward to serving you again soon!
-CSR

Pakistan
1 review
0 helpful votes
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Good experience
July 28, 2025

I have enjoyed their good experience, they were nice from start to end, I'm much more satisfied by their service.

Date of experience: March 15, 2025
Canada
1 review
0 helpful votes
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Fast Shipping & quality Product.
March 23, 2025

I've had some exchanges with Christa at sillworks.com and she was wonderful to work with. She was extremely helpful and efficient.

Date of experience: March 25, 2025
Christa D. Hard Drives Direct Rep
over a year old

Hello Jean-Francois,
Thank you for sharing your experience! Please reach out anytime, we are always happy to help.
-CSR

Canada
1 review
0 helpful votes
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3.5" 600Gb 15k SAS HDD
March 13, 2025

Ordered what is now a difficult to find 3.5" 600Gb 15k SAS HDD for an older IBM SystemX server. Arrived within a few days, installed immediately and the servers RAID is now optimal.

Date of experience: February 27, 2025
Christa D. Hard Drives Direct Rep
over a year old

Hello Chris,
Thank you for your review! We are happy to hear the item arrived quickly, and that everything is working well with your server. If you need any further assistance, feel free to reach out.
We appreciate your positive review.
-CSR

Canada
1 review
0 helpful votes
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Packaged great.
March 5, 2025

Excellent and package arrived before expected time...

Date of experience: February 23, 2025
Christa D. Hard Drives Direct Rep
over a year old

Hello Jason,
Thank you for your positive comments. Please come back soon!
-CSR

Canada
1 review
0 helpful votes
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Thank you so much
March 3, 2025
Updated review

Good services, thank you and I will return and get my stuff form you

Date of experience: March 5, 2025
Christa D. Hard Drives Direct Rep
over a year old

Hello George,
Thank you for your kind words. We look forward to working with you again.
-CSR


Good product
April 11, 2024
Previous review

Good product

Date of experience: April 1, 2024