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Happie Family Store

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Happie Family Store

2.8
happiefamily.com

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Happie Family Store Reviews Summary

The company presents a mixed reputation, with some customers praising its prompt shipping, product quality, and responsive customer service. Positive experiences often highlight effective communication and quick resolutions to issues like lost orders. However, numerous complaints indicate significant concerns regarding order fulfillment, including unreceived products, fraudulent billing practices, and inadequate customer support. Many customers express skepticism about the authenticity and safety of the products, suggesting a lack of quality control. Overall, while there are commendable aspects of service, persistent issues with reliability and customer dissatisfaction create a troubling pattern that potential customers should consider.

This summary is generated by AI, based on text from customer reviews

service
113
value
111
shipping
111
returns
56
quality
102

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Solving Problems
February 11, 2022

I placed an order which proceeded to get lost during shipment. I notified the Support team. They investigated the issue, confirming details. They then send a replacement order which arrived quickly. I recommend this company for the medications plus a very helpful support staff.

Date of experience: February 9, 2022
Canada
1 review
2 helpful votes
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Good and bad
February 2, 2022

I ordered 20,12mg ivermectins. Everything came on time, was easy and from what I can tell its real. Ordered another 20 ivermectin came on time, was easy but they were not ivermectin. Gave it to my bf and he is someone who depends on it to live if he gets sick... now we are day 13 and he is still really sick because until yesterday we had no idea they were fake. Looked at reviews and noticed someone else said theirs were mints... guess what so was my 2nd purchase... very disappointed and lets pray my bf doesn't end up in hospital or dead because of this scam! In the photo the longer package is the mints.

Date of experience: February 2, 2022
Pennsylvania
1 review
0 helpful votes
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Good product
January 24, 2022

The product Viagra is genuine and works great. I have bought from this co. 3 times and have always received my orders. Thank you, PAR.

Date of experience: January 23, 2022
Illinois
2 reviews
2 helpful votes
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Stay away.
January 2, 2022

I ordered ivermectine. Once I received and opened the envelope the sheet of tablets were opened and six out of ten tablets were stolen. Envelope seemed not opened before.

Date of experience: January 2, 2022
Hong Kong
1 review
3 helpful votes
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I was being worried and skeptical after viewing the bad reviews from this site and having prepared that I might not receive anything.
But luckily, I received my order today. It was just 9 days after I placed the order(HongKong). So yeah, everything was satisfying. Hope this helps you build more confidence in purchasing med from this store :)

Date of experience: December 30, 2021
France
1 review
0 helpful votes
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Très contente
December 17, 2021

J ai passé ma commande
Il y as un mois
Le moindre renseignement toujours la as répondre
Je recommanderai sur ce site
Très sérieux

Date of experience: December 16, 2021
GB
1 review
1 helpful vote
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Scammer
December 15, 2021

My CC co declined payment. I asked why. They said funds are going to Russia.
This is a total scam run by Russian & Indian criminals.

Date of experience: December 14, 2021
Belgium
1 review
0 helpful votes
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Great service
December 6, 2021

Customer service is top notch, after several issues with available payment methods i could finally place an order with their assistance. I received my order after about 6 weeks (Belgium) which was 2 weeks longer then anticipated but this was due to Belgian customs NOT Happie family Store.

My order was complete and undamaged and the medication functions as advertised. No fake pills here!

~a satisfied customer

Date of experience: December 5, 2021
Texas
1 review
0 helpful votes
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Very fast shipping! Excellent product! Nice helpful people! Very friendly! Thank you! Excellent 5 star seller! I will buy again. Thanks!

Date of experience: December 3, 2021
Canada
1 review
0 helpful votes
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Good service!
November 24, 2021

I've used these services over the years and always got my order.
In the early pandemic the package went missing but it was reshipped without question and arrive safely.
Previosly, I've tried other suppliers with poor results but these people have come through every time.

Date of experience: November 23, 2021
Canada
1 review
0 helpful votes
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SUPER
November 20, 2021

MOI JE DEMEURE AU CANADA, J AI FAIT COMMANDE, MA COMMANDE ÉTAIT PARFAITE,, LIVRAISON RAPIDE, DANS LES DÉLAIS QU IL MON DIT, CLIENT TRES SATISFAIT MERCI

Date of experience: November 20, 2021
Arkansas
1 review
0 helpful votes
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I have been using this product from other providers for five years and it works good for me. This product arrived and absolutely does not work. My guess is it is cut down to a very small amount of the active ingredient. It looks the same, but does not taste or smell the same.

Date of experience: November 15, 2021
Canada
1 review
0 helpful votes
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This was my third order for happy family store and i am completely satisfied - i a world of scamming sites its nice to find a legitimate one - my order came in 3 weeks and the product is legit - the customer service team is great and they send you all the info needed to track the order if needed - highly recommended

Date of experience: November 12, 2021
Australia
1 review
0 helpful votes
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Superb Service
November 12, 2021

Very efficient service on this site, an easy and safe method for ordering, product arrived with 3 weeks. Love it!

Date of experience: November 12, 2021
Minnesota
1 review
1 helpful vote
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Fake
November 5, 2021

Don't waste your money, this is a scam. I ordered fluoxetine from them and it was shipped from France in 5 weeks. When I checked my billing statement, the Happie Family store was called FRESHOOLONGTEA which seems suspicious. When the pills came they were labeled fluxican not fluoxetine! Never heard of a legit brand called fluxican... When I opened a capsule, it looked like it was filled with cornstarch and when I tasted it, the poweder tasted bland like flour. Prozac is not supposed to taste bland, its supposed to be very bitter. It seems like they scam you by filling pills with a placebo.

Date of experience: November 5, 2021
Canada
1 review
0 helpful votes
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Good job!
November 4, 2021

HFS were very efficient in dealing with our order which got stuck (or lost) in Montreal. They were responsive over the phone as well. We did get a replacement order in good time!

Date of experience: November 3, 2021
Nevada
2 reviews
0 helpful votes
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The order/delivery process was flawless, from the website application thru the followup by your courteous and detail-oriented rep (whose English was perfect) through payment and all the way through delivery of my package in Nevada. I would add a photo about this experience as well as a photo of the package from Mumbai, but I have a new phone which uses some features unknown to me at this time. Your firm is at the top of my "go to" prescription businesses. Many many thanks! Referrals to follow.

Date of experience: November 3, 2021
Texas
1 review
0 helpful votes
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I have been dealing with Happy Family Store now for several years, but this was the first time I had a problem with delivery. It was not their fault; it was due to the incompetence of the USPS. When I made them aware that I had not received the order they re-sent it and it was received shortly thereafter. I couldn't ask for better customer service--and they are very communicative, never failing to answer my emails in a prompt manner/

Date of experience: October 30, 2021
Nevada
1 review
0 helpful votes
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I just want to say thank you, and say how happy and satisfied I am with my order. Everything about my experience with your company deserves the highest ratings. I will gladly recommend The Happy Family Store to others and will be a returning customer.
Sincerely,
Patricia Lennick

Date of experience: October 20, 2021
NL
1 review
1 helpful vote
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Please don't waste your time. Buy somewhere else.
October 18, 2021

I have made an order on August 4 with HFS and my experience so far (yes it is October 18th and I am still not done with them) has been a nightmare.

First of all, they do not inform you, but the packages are coming from Hong Kong.
2nd, my delivery never arrived, still held by customs and I can't get a proper answer from the support team on what has happened.
Once I paid and received an email with the tracking number this is the message I received:

"The tracking number starts working 10-14 business days after shipping.
EMS delivery time may vary between 2-3 weeks after shipping.
Airmail delivery takes 3-4 weeks after shipping.
The Airmail tracking numbers start working when the package reaches Customs.
If you have any questions or need assistance, please our visit Customer Care"

None of the above information, most of all the Honk Kong detail was mention before making the purchase.

Now I have been trying to get my money back for the last 5 weeks, using the so called "Insurance" I have bought together with my delivery, and the answer I received from their team was:

Thank you for your email.
We sent a request to our finance department for a refund.
Refund procedure might take 14-30 business days, sometimes 2 billing
Cycles. When the refund procedure starts, you will receive an email
Confirmation to your email address.

Sorry, but that is not how Insurances Work.

Do yourself a favor and go somewhere else, this is definitely not a website for anybody to purchase from.

Date of experience: October 18, 2021