HairSistersReviews 169

I ordered 3 wigs from Hair sisters and recieved them 3 weeks later longest ive ever waited for something especially when it said this items ships today before 3pm. Sooooo after the long wait i received the items and the packaging was horrible looks like some cardboard cutout thrown in sme plastic with a picture of the item inside. Opened it up to my surpfise was this horribly made wig so i rushed to see the other two that i had ordered were just as bad they looked nothing like the picture on the model or the packaging the qaulity of the wig was cheap raggedy and poorly made after spending $85.00 i was floored... i would not recommend ordering from them... dont waste your time or your money cheaper isnt always better... STRAIGHT GARBAGE!

I've ordered from hairsisters for a year and a half and their service was amazing. Being a college student on a budget they had great deals. This time I ordered the SENSATIONNEL 100% VIRGIN REMI BUNDLE HAIR BARE & NATURAL BRAZILIAN NATURAL WAVY 6PCS (12, 12, 14, 14, 16, 16+Closure). It was on sale for 69.95 the original price is 169.99. Of course I thought it was a great deal. I read the reviews and did see where people stated that sometimes there wasn't as much hair as they thought, but I still took the chance based off of my previous purchases. I ordered the hair on a Monday and received it Friday. Fantastic! When I opened the package the curl pattern was really pretty and the hair was soft, but when I pulled out the hair I noticed the bundles were very small. Way smaller than what I ordered before from this company. I read the back of the package and The 6 bundles were equivalent to 1 pack of hair. Great deal right. Not! If I would have know this I would have gone with the buy 1 get 1 free deal instead. Be careful and do your research on this company's deals.

I ordered hair from sistawig and after 7 days of order still saying processing I receive an email stating that my order was cancel because it was not in stock. Not to mention I called in spoke with someone days before to see if it was in stock and she told me it was getting ready to ship. Now I have to wait an additional 5-14 business days to get my money. Stay away from this company! After reading reviews I see many people was done the same way

I order 2 half wigs from Hair Sister and did not like them so I went on their web sight and did what I needed to do to let them know I was returning the wigs, I sent the wigs back and they confirmed that they recieved the wigs back but never gave me a refund for them so they got their merchandise back and my money too,. I call several times but could never speak to anyone. They lost a good customer will never order from them again.

I placed an order with this sight, tI ordered two wigs for my wife and paid Priority shipping so she could have them before the holidays. So, after two long weeks of waiting for them to come I attempted to contact Sista wigs to find pout what the hold up was. PROBLEM #1! Not only was their phone number disconnected, but their website was unavailable as well. So I contacted my bank to place a stop on my payment, PROBLEM # 2, not only had they processed my payment without shipment of the merchandise, I also had an additional charge for $122 which I didn't approve.
I did eventually, get both these credited to my account, as well as the overdraft fees caused by the additional charges.
PLEASE do your research BEFORE shopping anywhere online. And stay away from placed like SistaWigs who have a pleather of bad reviews. Everybody aint lying ya'll.
Don't be a victim!

These people are ripoffs. I placed an order, contacted customer service. She was rude, just as everyone stated here. The entire call, she cut me off or spoke the same time as me. However, the company created a shipping label which already includes a tracking number. I contacted them several times and their shipping company has never received a shipment for that particular tracking number. I am filing a complaint today as I wish to receive a full refund, not partial. What I'm trying to say is, the company has already gotten paid, money was taking from my account the next day after the order was placed without hesitation so please when it comes to my coins, don't hesitate to send me my order! Christina is rude as hell. Please find you a new job boo!

I wish I had read the reviews before I attempted to order 4 times but I was in a hurry and needed the hair right away. Well that was a BIG waste of time and money. I attempted to place an order 4 times and they took my money every single time but never processed the order for whatever reason. I had to call several times to try to rectify the problem and was told it would take 72 hours for them to issue a refund but it only took seconds for them to claim my money from Amazon Payment, which was the payment method they recommended and Pay Pal. They never gave a reasonable explanation as to why the order was not going through but they were able to retrieve my money. Now I'm nearly $700.00 in the red waiting for my funds to be returned. NOT GOOD BUSINESS and very unethical. They were sooo nonchalant about the issue. I still need the hair but now I have to wait for my refund. I find the reviews very helpful and 9 times out of 10 they are accurate. I WILL NEVER EVER EVER ATTEMPT TO ORDER FROM HAIR SISTERS AGAIN AND I PLAN TO POST ON FACEBOOK WHAT SHADY BUSINESS PRACTICES THEY HAVE. I have been buying extensions online for over 10 years from Extensions Plus. Her Imports and I have never ever had a problem. Thought I'd give Hair Sisters a try but my first time was my last time.

DON'T WASTE YOUR TIME & MONEY WITH HAIR SISTERS!

I am very disappointed in the customer service. They were not pleasant nor were they helpful. I am a long time customer and love the speedy shipment as well as the prices. I live in an area that does not have beauty supply stores, so hairsisters is convenient for me. Their return policy is horrible. I wanted to exchange my recent purchase fie a dufferent color. I was told no exchange and that I had to pay to return the items. I will find another on line beauty supply.