GunBrokerReviews 232

I had problems with a seller on Gun Broker. After I sent the money he wanted to charge me $25 per day until he received all the information from the FFL I used. I had pruchased 3 other guns on Gun Broker using the same FFL and had no problems. I will NEVER use Gun Broker again. They have no customer service to address the seller's scam. I still haven't received the firearm and don't know if I will. Gun Broker hasn't done jack. The seller is from FL and I'm in MN so I guess I'm "F'd".

What a bunch of scam artists. Lying dogs! Started to fill out the self declared "FREE registration" only to find it's only free for gov't and corporate email. The other 90%+ of us using yahoo, gmail, etc... PAY FOR THE FREE SIGNUP? Maybe they shot themselves in the head and forgot the definition of free? They make no mention of why they should charge, or why they claim it's free fraudulently, and there's no way to contact them without an account. I've never heard of an auction site charging you just to register, and to lie about it... surely wouldn't trust them

If GunBroker.com had a decent customer service department it might be a good company, but it doesn’t. I wanted to bid on a Springfield M1A, so I registered. It was approved, and then it was disapproved. My contact information was “invalid.” I rechecked what I had entered and it was correct, so I sent a note to customer service asking for assistance. Nine hours later they replied that my contact information was “invalid.” With only three hours left for the auction I replied again that my info was correct and provided address and phone number. 24 hours later I sent another note. Three days later they replied that “General Delivery” was not a valid address. I notified customer service that “General Delivery” was the only mail service available for my area. There is no delivery to houses for thousands of people here and the wait list for PO Boxes is more than a year. My driver's license shows General Delivery, my credit cards are registered here, and my eBay and PayPal are registered here. Their next reply was that they can’t verify my address and Hawaii is not a gun friendly state. And if I can get a gun dealer to vouch for me and provide their license number, then GunBroker won’t report me to BATFE to investigate. All the other companies I deal with verified my address, including GunsAmerica, so I’m keeping my business there.

I have had great success on Gunbroker. I have successfully purchased 5 pistols and 1 rifle, along with numerous ammunition purchases. I've never been scammed or paid more than I wanted to. I think the negative reviews come from folks that fail to understand how the auction system works, do not do their research on the Sellers, or maybe a bit stupid about their bidding and get suckered into bidding too much. Hint: bid only with reputable sellers with many transaction (gunshops work best), ask questions before you bid, don't get suckered into a bidding war. Simply stop and look for another item. GB is place to bring buyers and sellers together. Folks expect too much and don't want to take individual responsibility... something in fashion these days.

Terrible. I wouldn't recommend this site to anyone. The auctions are a joke. I think it's rigged and they don't allow you to win until it gets to a number they want. I won twice and they have a 15 minute rule. I think a win is a win. I won and they allowed 15 minutes for NEW person to join the bidding. I won again and they again tacked on 15 minutes. What a joke. There's no assurance that the other bidders aren't working for the seller either. Don't waste your time!

I initially registered with them and it said that my account was under review, but it did give me a basic level of access to set up my profile and that sort.

Said it would be reviewed in 24-48 hours.

After 48 hours I logged into the system and went to the Support/Isses section where I sent a trouble ticket stating that I had not been approved and the problem had not been addressed.

Some 6 more days later I have not been contacted yet and the item that I wamted to bid on is gone.

I think this site is a sham or a cover for big brother to document your puchases.

Beware of this site

Beware: I received an email from Gunbroker that stated they would cancel my account if I used a proxy server.
I responded back and asked them why. After a month I received another email stating they would cancel my account if I used a proxy server,, I asked them why again... Three months have passed
Now and no response. I do not use a proxy server at all.

I can conclude that Gunbroker.com is stealing information from my machine without my permission... history files, passwords, bookmarks etc.

If you are using Gunbroker.com be aware that they may be accessing you private info on your system for some unknown reason(s) without your permission.

One way to keep spies from hacking your system is to use a VPN service.

The site is a joke. My account has been closed according to them at my request. This is a LIE! I never requested it closed. On top of that they have not replied to an email from over 3 weeks ago to reopen the account.

I contacted via email, customer support, as they requested but nothing. Nothing gets done. In my opinion the website has an opportunity to be a great thing but NO CHANCE of it under their current customer treatment.