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Guest Reservations

1.8

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From the business

About Guest Reservations™:
Guest Reservations is an independent travel network connecting members with the best possible deals at over 100,000 properties worldwide.

Millions of travelers trust Guest Reservations with their travel, and benefit from its members-only Insider program.

As an independent travel network, Guest Reservations aggregates and finds its members deals previously only available through large travel agencies or directly from hotels. Guest Reservations was founded in 2016.

Guest Reservations Reviews:
GuestReservations.com has a high customer satisfaction rate. Guest Reservations is one of the most trusted platforms for online hotel reservations. To read verified Guest Reservations reviews, see below.

Is GuestReservations.com Legit?
Yes, Guest Reservations is a safe and legitimate source of online hotel reservations. Since 2016, Guest Reservations has made hotel reservations more accessible – helping millions of travelers book hotel rooms online. Guest R...


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Guest Reservations Reviews Summary

Guest Reservations has a rating of 1.8 stars from 1,301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Guest Reservations most frequently mention customer service, credit card and front desk. Guest Reservations ranks 438th among Hotels sites.

service
603
value
591
shipping
166
returns
261
quality
494
This company responds to reviews on average within 2 days

Instant Feedback

6,300 reviews

We monitor reviews for authenticity

Owen D.
3 reviews
0 helpful votes
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Quick and easy, hassle free
February 29, 2020

Quick and easy, hassle free.

Date of experience: February 28, 2020
Edward S.
1 review
0 helpful votes
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Easy quick booking
February 28, 2020

Easy quick booking

Date of experience: February 28, 2020
Margot m.
1 review
0 helpful votes
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Great
February 28, 2020

Great

Date of experience: February 28, 2020
Samuel M.
16 reviews
0 helpful votes
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Very easy to use
February 28, 2020

Very easy to use

Date of experience: February 28, 2020
Tracy R.
1 review
0 helpful votes
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Reserved a room quickly
February 28, 2020

Reserved a room quickly

Date of experience: February 27, 2020
Brenda W.
1 review
0 helpful votes
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Easy site to use, but accessing it from England means that thee final cost is not known until the decision has been made - an extra £40 over an above the quoted rate is quite high!

Date of experience: February 27, 2020
Rando W.
1 review
0 helpful votes
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Overall, the booking process was smooth
February 27, 2020

Overall, the booking process was smooth. But this confirmation of booking by GuestReservations, without knowing which city or hotel you are referencing was not good. I book a lot of hotels. Just mentioning GuestReservations almost made me delete the email without responding, thinking it was Spam/Junk email.

Date of experience: February 26, 2020
Edward A.
1 review
0 helpful votes
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Very good
February 27, 2020

Very good

Date of experience: February 26, 2020
Barbara B.
1 review
0 helpful votes
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I was surprised that my credit card was charged
February 27, 2020

I was surprised that my credit card was charged. I was under the impression I would pay later. Very dissatisfied that it was. I didn't see where my card would be charged until check-out. I will from now on call the hotels myself and not use your service again,

Date of experience: February 26, 2020
Michelle C.
1 review
0 helpful votes
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Very easy to navigate
February 26, 2020

Very easy to navigate

Date of experience: February 26, 2020
Mike E.
22 reviews
0 helpful votes
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Quick and user friendly
February 26, 2020

Quick and user friendly

Date of experience: February 25, 2020
Larry M.
1 review
0 helpful votes
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Quick and easy to book
February 26, 2020

Quick and easy to book

Date of experience: February 25, 2020
Patricia M.
1 review
0 helpful votes
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It was all good
February 26, 2020

It was all good.

Date of experience: February 25, 2020
Martha M.
1 review
0 helpful votes
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Simple, easy process and I got the rooms I wanted
February 25, 2020

Simple, easy process and I got the rooms I wanted

Date of experience: February 25, 2020
Jessica B.
1 review
0 helpful votes
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Fast and east, but the call hung up on me towards the end

Date of experience: February 25, 2020
john b.
1 review
0 helpful votes
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Booking process was simple and straight forward
February 25, 2020

Booking process was simple and straight forward.

Date of experience: February 24, 2020
Barbara F.
1 review
0 helpful votes
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You shouldn't require this...
February 25, 2020

You shouldn't require this...

Date of experience: February 24, 2020
Nina C.
1 review
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Looks good so far
February 24, 2020

Looks good so far

Date of experience: February 24, 2020
Cullen E.
1 review
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Quick and easy and great price.very good
February 24, 2020

Quick and easy and great price.very good.

Date of experience: February 24, 2020
Jill A.
5 reviews
0 helpful votes
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PERFECT!
February 24, 2020

PERFECT!
Took me less than 2 minutes to complete this booking!

Date of experience: February 24, 2020