GSMPhoneDealsReviews 27

I bought a phone, It's been processing for 3 days, Their Phone Number Doesn't work, They don't reply any massages. Full of scam they have even asked for a picture of the credit card and a picture of the drivers license and said they destroyed it after confirmation, But now I doubt that.Be aware It is a part of http://www.vandadeals.com/, You will be charged from that Them so Be aware of http://www.vandadeals.com/ too. They all Scammers

I dont usually review but had to this time. Phone was/is in stock when I placed the order 4 days ago, order still processing? Was to be dispatched within one working day.
If you wish to submit a 'ticket' for aftersales queries, well you're sh! T outa luck because it doesn't work. Unless you have a pre sale query, where the ticket system actually works. Now isnt that a surprise!
Draw your own conclusions, but 4 days and still no dispatch, a ticket system that doesn't work, no answer to phone calls, raises serious concerns. Its 2015 and this kind on (non) service shouldn't be accepted.
And if they ever do ship (which is unlikely as I am contacting my bank for a chargeback) what will the situation be like for any repairs under warranty?
Nightmare.

21 july 2015 - still no phone, still no replies.
Juan M 5 star? Phoney phoney phoney.

Got my money back today 05 august 2015.
Yay for chargeback!
FU gsmphonedeals / vandadeals

I bought a Xiaomi Mi4 on gsmphonedeals.com two weeks ago. They told me my phone will deliver from an EU warehouse within 3-5 work days but phone never arrived at home.
This website is juste a scam that steal customers. DO NOT BUY ANYTHING ON THIS WEBSITE.
I opened several tickets but they never answered me...
BE CAREFULL!

The phone I ordered never arrived. This company shipped the wrong item, told me lies when I contacted them and assured me that the phone I ordered was on it's way. The item was supposed to be shipped from a warehouse in Europe so that delivery was no more than 5 working days. I have tried contacting this seller again regarding their poor service but have not had a response yet. Since I have been met with a wall of silence, my advice is that you should shop elsewhere or risk loosing all your money. Even if you did get your order, I suspect that the warranty is worthless.

If it helps anyone else, I phoned my credit card company and got them to refund my money even though I paid less than £100 for the phone. Banks and credit card companies refund smaller amounts of money under the CHARGEBACK scheme. Read the terms and conditions for your bank and give them a call. Don't just write the money off as it is just letting the crooks get away with it!

Ordered a phone last week. Order was processing for over 24 hrs. Then when it was shipped I got an email saying that I would not get a tracking number as I selected free shipping but they don't tell you this when you pay. Their live chat is always unavailable and they have ignored every single ticket I have sent them asking for clarification.

Phone has not arrived yet and I a dubious whether or not a parcel actually exists.

As of today (11th Juky) I finally received a response from them saying they don't know why I haven't got my parcel but they will send the refund request through to accounts on Monday and that I should refuse to accept the phone if it arrives.

I'm still waiting and I believe a. The parcel does not exist and never did, which makes this whole site pointless because why bother? Do these people think we're just going to let them keep our money without a fight?

Or b. The European warehousedoesn't exist and the parcel has been shipped from china. Still, I've had orders from geek that have arrived in a week and we're getting on for nearly 2!

FURTHER UPDATE: The promised email from accounts never showed and I am now back to square one. Of course, the parcel still hasn't arrived either. The chargeback papers arrived from my bank yesterday so I am now submitting a claim.