GrouponReviews 5,284

I recently purchased a Groupon deal for a haircut & color at a nearby salon. I paid for the biggest package $72, because I wanted the full-color, cut and style. Well, when I got there, they informed me that I had to pay an additional $30 for a Foil Color. Whatever! I paid for the full package deal $150 value. That should have included everything (cut, color and style). I of course paid the extra $30, but was fuming the entire time I sat there. I asked what the price was without the Groupon, and they told me that normally it would have been $70 for the Color, and an additional $50 for the Cut & Style. So, with the Groupon, I basically saved $10! I am pleased with the results, but I am still pissed about having to pay an additional $30, when I bought the biggest package deal on Groupon, and thought I had everything covered!

First - i have used ideeli quite a few times to buy merchandise with no problem. My last order, however...
Bought a pair of boots - size 6 1/2. Recv'd said boots, size ELEVEN. Really?
OK, so i returned them (in the meantime, my size sold out, which sucked.)
They recv'd my package on Oct 2. I waited until Oct 13 to inquire. Said they had a warehouse move and would process my refund "soon". So, I inquired AGAIN, on Oct 25. NO REPLY. I sent another email today. I am quite fed up with this company and frankly will not use again but in the meantime i want my money back - BECAUSE I WAS SENT THE WRONG ITEM.

I thought I had bought a leather satchel - a great deal, was really looking forwards to receiving my bag. But although I'd put in all my details, and the transaction, made through Paypal (which I never have a problem with) seemed to go through ok, I received no email receipt.

Seemed odd, so I looked at my Groupon account and saw the order was recorded there. Phoned up Groupon - who said they'd had problems with the transaction and immediately cut me off. Checked paypal and no record of the transaction.

Phoned back. This time they asked for a credit card. I said no - I didn't trust them, it was my first experience of using Groupon, please use Paypal. Then it transpired that the bag was only now available in a different size and colour. They asked again for a card and I said no and asked them to cancel my Groupon account. They said they would - but cut me off again. I think this is a company to avoid.

Bought a chromebook through Groupon. After a month of waiting for it, it arrived with the screen cracked and unusable. Groupon has not refunded or exchanged my product, and the company that sold it to me through Groupon is not honoring the warranty and claims I have to go through Groupon. I keep getting pleasant emails from Groupon from a computer asking me if my problem has been resolved- no, it hasn't. Nothing has been done. Meanwhile, I'm out $140.00 for a product that is unusable with no customer service to help. Last Groupon I'll ever purchase.

Booked a getaway - 4 nights with flights, hotel and one tour for £269 each - bargain we thought! But when we tried to book with the travel operator today we were told there would be a £150.00 supplement for the dates we wanted. £419 each was much more than we had anticipated paying for our "bargain" weekend away.

I searched around online and discovered that if I booked the flights, hotel and tour separately I could not only do the whole trip for slightly cheaper (£417 each), but get MUCH better value for money - I could get airport transfers, hold luggage and an extra tour all included within that price, which we'd have had to pay extra for with Groupon.

So my advice is only book a getaway with Groupon if you've searched all over the net for a better deal AND you're completely flexible with your dates AND you have phoned the travel company in advance to find out what the supplement is.

I'll now have to go through the hassle of cancelling my Groupon order and getting a refund, which will take about 7 days.

I recently purchased burberry men's cologne from groupon goods. It was my first purchase from groupon goods and my LAST. I received women's perfume. Which is different from men's cologne. I called customer service and they told me I have to ship the items back to groupon goods since they only purchased limited quantities of the product. When I take time from a busy job to go to the post office to ship the item back to groupon goods, I must then wait until groupon receives that order before they credit my credit card. I should note that they offered to credit my groupon account $10. I redused and told them I would never use groupon goods again.

I have ordered over 30 things from groupon using the Groupon app on my phone. I will say I might be addicted to the site. I have not had any issue with anything I have ordered. I have ordered watches, water bottles, sheets, towels, usb cords for android phones, phone cases and many more things. It does take a while sometimes for orders to arrive but the site tell you that is usually takes 2 weeks for items to even ship out so it is no surprise that it takes long.

I've been going back and forth between groupon and the service provider for several months now trying to get a refund for the unused portion of a coupon for two massages. The first massage was left me with bruises all over my back and in incredible pain for three weeks. The service provider agreed to refund the unused portion of the groupon coupon; Groupon claims the service provider never contacted them; service provider says they did; groupon says he didn't... get the drift? I will not be using groupon or the service provider again.

I have ordered many groupon goods and have generally been very happy. Even my mystery purchase was nice. I got a great headphone set. Once I received only one of a set of bamboo cutting boards and they simply gave me a total refund and let me keep the one they had sent. The only bad experience was with an inferior quality sheet set. They actually tore apart after just a month or so. Otherwise, I really have enjoyed my products and groupon's service.

My Wife bought Gillet Compatible Mach 3 Blades for me from this site. The Quality of blades was so bad that it did not do even a single shave properly. Groupon sells really poor quality goods on the name of discount. When I tried to contact their customer service, its pathetic too. Their Customer Service guys has only one objective, how to stall you and refrain you from returning the stuff. I al still struck with those useless blades. Stay away from this site. Its not worth you time and money.