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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fast peak up directly at the airport, drop off even faster. No surprise about the price. Only desapointing point, we booked a Polo or equivalent, we ended up with a Yaris wich is not the same size. But it's always the same isn't it?
Hi James,
Thank you for your five-star review.
We are thrilled that you once again chose Green Motion for your rental needs and that you had a great experience renting with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Easy booking and collection and return process.the only disadvantage is distance from airport - but transport was very prompt and efficient
Hi Linda,
Thank you for your five-star review.
It is great to hear that you found our Green Motion processes easy to use.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Car was clean, just the size we needed. Staff was very helpful and friendly. The facility was bright and clean.
Hi Paul,
Thank you for your five-star review.
It is great to hear that you found our Green Motion team to be very helpful and friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Initially I was hesitant about using green motion. How wrong I was. I found the customer service to be excellent. Nothing was a problem and when I did have an issue they worked to solve it to my advantage. Excellent and very well pleased.
Hi Pete,
Thank you for your five-star review.
We are thrilled that you chose Green Motion for your rental needs and that you received excellent customer service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Everything ok. Car was in good condition, fuel consumption was pleasantly low.
Hi Maria-Theresia,
Thank you for your five-star review.
We are delighted to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good - as expected - and this is painful that there is a limit to how many words you have to write.
Hi John,
Thank you for your five-star review.
We are delighted that you had a good rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I had an issue with my UK credit card. Managed to find a solution and resolve the issue.
Hi Shoaib P,
Thank you for your five-star review.
It is great news that you found our Green Motion team to be very helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Professional service, fast, friendly and efficient!
Nice gesture to check next day to make sure all was well.
Good car, no damage and everything working.
Quick return procedure. All in all perfect. Will definitely use Green Motion again
Hi,
Thank you for your five-star review.
We are extremely pleased that you had a perfect rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Easy-going in pick up and drop off. Trust in returning the deposit.
Hi Atef M,
Thank you for your four-star review.
We are delighted that you found Green Motion to be a trustworthy car rental company.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Raivo,
Thank you for your five-star review.
It is fantastic to hear that you had a quick and easy rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We really enjoyed the service and a car. We will use it in future
Hi Jaroslaw R,
Thank you for your five-star review.
We are delighted that you received great service from our Green Motion team and that you found your car to be good.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great selection of vehicles, At excellent rates. Particularly liked the upgrade option to add extra km.
Hi Tracey,
Thank you for your five-star review.
We are very happy that you found our Green Motion bigger vehicles to be the best value.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Vriendelijke mevrouw van Green Motion; alles is vlot verlopen, auto mocht wel iets netto
Hi Patrick,
Thank you for your five-star review.
We are delighted that you had a smooth rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
It's near the airport. The staff is very effective and polite. The car was ok and clean. The price was good and we got the deposite back at once we had delivered. Wewill rent again in may.
Hi Lars L,
Thank you for your five-star review.
It is great to hear that you wish to rent with Green Motion again and that you found our team to be effective and polite.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We rented from Greenmotion for about me month. The car was perfect for the two of us. It was very reliable. If we had any issues Greenmotion staff helped us all the way. Would definitely recommend and rent from them again.
Hi Sandro,
Thank you for your five-star review.
We are delighted that you find Green Motion to be an awesome company, which you recommend and wish to rent with again.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Green Motion offered us a very enjoyable rental experience. They provided a reliable vehicle at a very reasonable cost. Their shuttle service to and from the Rome airport was prompt and comfortable. I would definitely rent from Green Motion again.
Szuper csendes, gyors, tiszta autó, nagyon jó várakozási idő, szuper kedves kísérő. 10-es fokozat
Hi Levi,
Thank you for your five-star review.
We are thrilled that you rate Green Motion a ten.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We had a VW Golf in Rome...with shuttle service from and to the airport! Very nice and kind people! Perfect Car to travel around!Every Euro worth it!
Hi Carsten,
Thank you for your five-star review.
It is fantastic to hear that you found our Green Motion team to be very nice and kind people.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Staff excellent on arrival at airport for pick up, handing over of car at office, and shuttle bus back to airport!
Hi Laura,
Thank you for your five-star review.
We are thrilled that you received excellent service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Wir mieteten das Auto in der Nebensaison. Der Shuttle vom Flughafen zur Autovermietung lief einwandfrei; die Autoübergabe wurde zügig durchgeführt; alles Bestens.
Die Rückgabe des Autos war auch entspannt; das Auto wurde angeschaut, Tankstand geprüft - das war's.
Hi Manfred T,
Thank you for your five-star review.
It is great to hear that you found Green Motion to be a flawlessly run company.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Helene,
Thank you for your four-star review.
We are delighted that you chose Green Motion for your rental needs. Thank you for your feedback, we will pass it on to our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.