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Graze Reviews Summary
Graze has a rating of 3.6 stars from 3,005 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graze most frequently mention healthy snacks, customer service and snack box. Graze ranks 2nd among Meal Delivery sites.
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Only taking 1 coupon at a time is stupid. I was ordering alot and would've continued but since u won't change that then you'll lose my business and other business as well.
Graze provides me a great choice to snack between meals so I dont get hangry and then over eat at meals! Almost all of them are delicious and satisfying- easy to keep in my desk or pocket while at work!
I had a great experience with customer service agent Jessica. I accidentally sent my box to the wrong address because my default address hadn't been changed when I moved. Although their policy is that you can't change the address on an order that has been placed (because it's likely my order had already been sent)... She sent along another box as a gesture of goodwill. I definitely feel well taken care of!
I love the fact that I can grab and put one in my purse to take to work.
I work on a computer and time gets away, and I worked thru lunch. I always keep one in my purse just in case and they are my life savers!
The snacks amazing! I love the combinations you come up with. Salt/Sweet mix OMG!
Some of them are sooo good, I just have to take a few minutes and enjoy at my desk.
I think your website is confusing. It seems like I'm constantly trying to find where I can rate the snacks. I love the colors and how clean things look and they are BIG! Love that as well.
Haven't dealt with customer service yet. I bet it will be a positive experience!
Thank you sooo much for coming up with this. I WAS always at the grocery store trying to figure out what I can grab and eat without making a mess etc. It's like you read my mind.
My husband and I started getting graze awhile back and we enjoy every box. Love all the snacks that we have gotten so far.
I got a "FREE" box and they kept sending me boxes and charging me for them and I did not sign up for a subscription. This should be illegal! So frustrating.
Hi Kirsten,
I'm sorry to hear that you received some unwanted boxes. Please do email us at [email protected] so that our customer service team can help further.
I have fallen in love with the sweet and savory graze snacks. They are always portioned just right. I feel satisfied not full. The creative ways of making a healthy snack taste like Memphis BBQ or a deconstructed Mocha Walnut cake are amazing. Im like a kid at Christmas waiting for my snack boxes!
I had received the Vanilla Seeds in a group of other products and I am a complete Vanilla Seed Addict! They are so yummy that I have almost gone through my big box of them! YUM!
My kids love the neat snacks. They love the variety of choices. Small portions and healthy. I like the fact that theres options on what you want.
The snacks are tasty and I love that I dont have to think about portion control. Perfect for my lunches at work.
I thought that this was an interesting concept and wanted to try it. I LOVE GRAZE! LOL... I had 'accidentally' signed up to get 2 boxes per month and called you guys to change it to 1 box per month. But, NOW, I am thinking that I want to get 2 boxes per month! Everything that you guys have sent to me, I have loved! I would love just a little bit bigger portion size, but this size IS a good amount just to take the edge off my hunger. I would highly recommend this to my friends. Also, it would be nice to have the opportunity to purchase some/many of these delights in larger sizes. :) Thank you!
Hi Teri,
Thanks for sharing your review with us.
I'm really pleased to hear that you're a fan of graze! Our snacks are also available in multipacks and sharing bags in our online shop, so this may be a great option for you!
You'll be able to find all of our available snacks here:
www.graze.com/us/shop
Please feel free to pop an email over to the team at [email protected] if we can be of any further help :)
Canceling the service remains a persistent problem! Ive tried ending my subscription for over 3 months and I still get billed, still receive snacks. I cant even customize my snacks anymore which makes it even more unpleasant. Im not happy! The site set up is not good and not geared for the customer but rather for them to prevent you from changing your mind. Not cool!
Hi Susin,
Thanks for your review, I'm sorry to hear that you are having a less than great experience with our site.
You can view full cancellation instructions on our site here:
Www. Graze. Com/us/help/payments-and-cancellation/how-do-i-cancel-my-ongoing-subscription
Alternatively, please feel free to email the team at [email protected]. We'd be more than happy to help with this, alongside support with customizing your snacks.
I order fairly often, and appreciate the snack size and the variety. Not certain I understand the schedule and what is pre-selected.
Hi Larry, thanks for your review - it's great to hear that you're enjoying our snack range!
Please don't hesitate to email us at [email protected] if you'd like some help with your schedule - we'll be very happy to clear up any confusion :)
The snacks are delicious and if you dont like something just say so and the next time theyll send you new things to try. I look forward to my graze box alot. But the services is so good! I deleted my box multiple times and they reordered it to help me without question! And they answered my questions and helped me a lot.
Very small amount of snack and wasn't that great. I spent about half an hour going through all their selections liking... disliking... and the first box had 3 things I said no way to. For instance, their peanut butter and jelly... I hate pb&j (No, I'm not weird but my mom used same knife and the jelly would crystallize in the peanut butter for next sandwich) and what's in my box? It was a handful of peanuts and some jelly stringy things. N a s t y. Not worth the price to get only a few decent, small snacks.
Hi Melissa,
Thanks for taking the time to share your feedback.
I'm sorry to hear that you didn't enjoy our snacks as much as we would have hoped, and that you received 3 snacks in your first box that you requested not to receive.
If you'd like to email us at [email protected], our customer service team would be more than happy to lend a hand here :)
Im on a restricted calorie diet for weight loss and Graze hasade portion control and healthier snacking SO MUCH EASIER for me! I love that I can grab a single serving and easily enter in the nutrition and calories into my fitness app. My kids also love it!
I love my subscription with Graze. I like being surprised by my snacks each week. My friends and coworkers are always asking what Im eating and where did I get it. They are jealous, until I share with them and tell them how they can subscribe as well.
We have not been disappointed. This was a gift for my husband, and he looks forward to each delivery, and he is trying to eat healthier, so the portions are perfect along with healthier choices. And we benefit because he shares with us.
Most of what I have received from the company is palatable though at $14 per 6 snack sampler that means 2.33 per snack. Which would be fine but I often find the snacks very small and would only work for small children. If the snacks contained 1oz more per package it would be worth more for the money.
Hi Micah,
Thanks for your review - it's great to hear that you've enjoyed the snacks you've tried!
I appreciate your feedback about our prices and portion sizes, and I can definitely share this with the rest of the graze team.
Just to clarify, the boxes which cost $13.99 are our full 8-snack subscription boxes. Our 6-snack multipacks, which are available from our shop, are priced at $8.99-$9.99.
I'd definitely recommend keeping an eye on your inbox for emails from us, as we love treating our grazers with special discounts - so you never know when you'll next be able to grab a great bargain :)
I love the Graze snacks because the portions are perfect and satisfying. Also, the wide variety of snack possibilities is ever present. It is fun to open each new box in the mail to see what surprises I will find there.
The only thing that I would like to improve on is to slow down the deliveries to just once a month or even 6 weeks! I live alone and am diabetic, so I don't need to get snacks only 2 or 3 weeks apart. Is there a way that I can slow down the orders without having to stop them coming altogether?
Hi Leona,
Thanks for your feedback - it's great to hear that you're enjoying your deliveries!
We can definitely move you to a monthly subscription if this would be more convenient for you. Please just email [email protected] and our customer service team will sort this out :)
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Hi Sara,
Thanks for your review.
I'm sorry for any disappointment caused by our coupons. It's very common for offers, discounts and promotional coupons to all be single use, and limited to one per order.
Hopefully you'll still be able use your coupons to graze with us, and please feel free to email the team at [email protected] if we can be of any further help :)