GrazeReviews 3,005

Been enjoying graze and it is mostly a great thing. Usually get my snacks on time. Usually get good snacks.

One shipment didnt arrive on time and actually came with the next so went without snacks for work for a bit. I get sick from almonds and even worse from bananas yet was only able to exclude bananas and not miss out on most of their snacks. They ship in packs of eight which means with my five day work weeks i go one day each week without a work snack. The price it costs now feels like more of an appropriate price for packs of ten snacks not eight... the vending machines at work are cheaper. They do not have enough asian themed snacks or teas.

Overall I am happy with graze and will continue buying. I can't recommend it to as many people as I would like yet I can recommend it to most. Which I do.

I signed up for this because I got a free trial for $1 and I thought it was once a month. Instead I'm getting this seems like every few days LOL, each box being $13.99! They are just dried fruit and nut snacks. It's nice and all but I don't need overpriced little packages of snacks. I have 3 boxes now in a pile and can't eat that much in THREE MONTHS. What's worse, is I called their phone number, and they DON'T TAKE CALLS. I don't have an order number so it won't let me use the contact form on the website. I've emailed them which isn't comforting. Meanwhile, I'm probably going to get yet ANOTHER box and get charged another $14 for little boxes of dried stuff I don't want. Just on CUSTOMER SERVICE OPTIONS ALONE, I give this service a thumbs down.

We've been charged eight times for graze snacks in the past two months and five have yet to be received. They claim there's a problem with the post office and they're undeliverable. No option for phone support so "Unfortunately I can't give you a call". Apparently they were able to deliver the first two boxes without a problem even if they did take a MONTH to arrive. Not a problem with the address and we're a business where the postal worker sometimes COMES IN OUR SUITE TO DELIVER MAIL. What a scam.

Their food is delicious but their website often times doesn't work and their shipping is sooooo slow. In a world of 2-day shipping, 2-week shipping seems really pathetic. Their customer service lacks as well. While their food is good, it wouldn't be hard to find equally good food elsewhere. I've been tracking a package and it was finally (FINALLY!) supposed to arrive this Thursday, but upon checking today, it has been pushed back to Saturday.

I didn't know Fed Ex did deliveries on foot. How else could something take over two weeks?

I do agree if you want great snack graze is the place to go. But I personally am on a fixed income and it became too expensive for me so I attempted to cancel. So easy right? Just call the customer service or cancel your order online. NO. They don't have a number to call. You must email. What the hell is that about? I want to speak to a PERSON. I'm pretty tech savvy and I attempted online cancelation but they dont want you to leave so your options? Delay or make changes to what you get in the box. It's like a damn health cult. ONCE YOU ENTER YOU NEVER LEAVE. But great food not gonna lie. I'm just too broke for this cult $#*!.

Absolutely terrible website to place an order, etc. Cannot ever get it to accept my order, etc., even after trying different browsers. I started an account so I can log on and tried to go online to shop and it took my order, but wouldn't let me check out. Technical problem at their end. OH! I cancelled my 'free' subscription when I received it and saw the size of their snack. LOL. What a joke. Bite size for $14.00 weekly: no thanks. I just don't trust this site as far as their competency with technical problems, order questions. And there is no phone number to contact them. There are way too many snack subscription services out there that are better, or just take a trip to TraderJoes or WholeFoods and pick up your snacks there.