Gravity DefyerReviews 190

I printed out the sizing guide and confirmed that I wear a size 6, as in most of my other shoes. When I got these, they felt closer to a size 5. They were short and tight. Since it is holiday season, I wanted to return these and try again another time. At check out, I had clicked the "Free Home Try On! No risk. No charge. No kidding." option. So, I was surprised to see that I will be charged a return shipping fee of $9.95. Customer Service said that they could not credit me the $9.95 and tried to get me off the phone. I asked to speak to a manager and was told that she was busy with another customer. The agent assured me that the manager would return my call the same day if I left my phone number. I have not received a call. I did give my order number, so maybe there will be some follow-up. I feel scammed. I have ordered through Zappos many times and had excellent experiences. I have never been charged for returning shoes that didn't fit. I could have ordered GravityDefyers through Zappos and not had this issue. I do not want to interact with a company that misleads you into believing that you can try their product but will incur a $9.95 fee if you do not like it. It is just wrong. The shoes seemed well made and they came highly recommended by a friend. Do not trust their website. I have not given up but am not optimistic as two promises have now shown false.

I purchased shoes on the try - on "no charge" of you don't like them program. Omg... NEVER EVER again. I returned the shoes immediately. They received them Oct 19. I got charged for the same shoes on Nov 2 and because of this, I accrued two overdrafts. Website says you won't be charged, but you will. It is Dec 9 and I am STILL waiting fir the full refund that they promised. TERRIBLE CUSTOMER SERVICE... borderline fraud in my opinion.

Shoes are too heavy for walking. If you enjoy walking with boots with boot heels, otherwise forget this shoe. I've walked over 2000 miles in about 15 months with a pair of new balance shoes and they're still ok. I walked maybe 20 miles with the gdefy shoes and the glue is coming off and the leather is cracking. I've had them for 4 months. They are not worth half the price I paid for them. They were supposed to get in touch with me by email 2 weeks ago, but I have yet to hear from them. By the way, I paid $40 for the new balance shoes.

I won't bad mouth the company, but I am on my feet 6-8 hours a day and my feet hurt afterwards, I also have heel spurs. A friend told me about these and gave me a flyer and it sounded really good. I looked online and decided to try the GDefy Extora ll because it said they helped with ALL foot pain NOT! I expected to feel the heel kind of bounce (I guess) since there was a spring, I expected not to feel my feet hit the floor; but that's definitely not what I experienced! I wore these today for 6 hours, by the time I got home, my feet and especially my heels were hurting. They are heavy and feel like Herman Munster shoes, they made me sound like I was stomping even when I tried to walk softly. The upper "leather" is so stiff that it rubbed my ankles and caused them to get sore and swell, my feet feel very tired after wearing them for so long. I would not recommend this brand, but the others might be ok. I however have decided not to bother trying another expensive pair because I don't want to go through this again; I am returning them for a refund and sincerely hope I don't have all the troubles others have had with theirs. I am glad to read that there are those who have had great results with their chosen shoes! I guess we just never know until we try them right? :)

The 1st time I bought these I was very excited because of what they promised. I bought 2 pair. Got them and they were both falling apart within a few months of use. However, they did seem to help my feet problems so I went ahead and bought 3 more pairs (3 only because they were discontinuing nearly all the double-wide options at the time). Same crap quality with them falling apart Very quickly. I've had other brands which have lasted me for YEARS. NONE of these lasted more than 6 months. And quite frankly, with my super expensive molded prescription shoe inserts, they don't do me any better than with other brands without the so-called trampoline springs. DEFINITELY not worth the money or the hype.

First I paid for two day delivery got them in three days that was a waste of money what a gimmick to make money. Ordered extra wide and they are no wider than a wide. After one week of walking the whole top leather is cracking. The shoes are hard as a rock to walk in bought intersole to put in them. Hardly any arch support at all. Bought them to wear after foot surgery. Total waste of my hard earned money and can't get a refund their 30 day refund is also a lie like the description of their shoes. Do not buy!

I purchased a pair of Extora II for myself and another for my daughter. She liked her pair, but I didn't like mine. I sent them back promptly, following the return instructions to the letter. They acknowledged that they received the return, but first tried to get me to take a different pair of shoes instead of a refund. Then they started making me give them all of the same information that I had given them before, probably hoping to weasel out of giving me my money back!

Caveat emptor. I purchased a pair ($130- Super Walk) in Sep of 2014, found them to be uncomfortable due to inadequate support and cushioning (similar to shoes selling for $60). Other than the quality of the shoe, the fun began when I returned them per the guarantee of a refund in 30 days. It required a few calls and emails to learn that, after 45 days, my refund request was still 'being processed'. Inquiring about the CEO, Tim Wallace, finally got them to honor the refund guarantee. Much different experience than with Shoebuy or Zappo.

My husband decided to try a pair. At my urging, He ordered a pair of "gdefy EXTORA II. This was after really looking and reading through the catalogs do he even called to see what the company person recommended for his special needs. He has Rheumatoid Arthritis and his feet are becoming very sensitive. He received his first pair in about 5 weeks? WHAT! They state 30 day free return-we didn't even get them for 42 days! Anyway, he started wearing the shoes and after about 2 wks they started making a cracking noise when he walked. It got worse & worse so he called the co they said they would send another pair. They arrived in 5 days! WHAT! He wore the new pair for maybe 4 days and they started the cracking noise. OK, my husband is still working-he needs good shoes, on his feet all day-he hurts ALL THE TIME- and YA, he has very "LIMITED" patience. He was DONE WITH THE SHOES AND THE COMPANY! I feel we were really "Taken in by the Company and their Claims we'd MISLEADING and FALSE! WE ARE BOTH GREATLY DISAPPOINTED. Done.

I bought a pair of men's gdefy shoes. They felt weird at first but I thought I would get used to them. They always made me feel like I was wearing high heels and after a month I noticed my lower back was kind of sore. I quit wearing them to see if that made a difference and within a week I felt fine again. Good for somebody else maybe but not for me. I am past the 30 day return policy so I guess I'm stuck with them. Maybe I will just give them to goodwill. Thanks anyway gdefy.

I purchased a pair of gdefy work boots for a price of $200.00 plus $30.00 for shipping plus $27.00 exchange. Now I need to spend another $32.82 to send them back. When I checked the inside of both boots I noticed that the inside of the boots at the back part of the heel was worn through the cloth part with the white plastic exposed. These crooks sent me a pair of used boots, and insisted they where new. I sent pictures of the inside of the heel and they claimed I was sending pictures of worn athletic shoes. Their management would not believe me.In fact they were very difficult and couldn'tcare less about my problem. Do not buy this junk, you will get scammed.

I decided to do the 30 day trial with this company because I wasn't sure what to expect. I actually liked the shoes a lot. They are comfortable and since I have been using them I noticed that the stress on my joints has seem to decrease. I purchased a pair of the Nextas because I jog pretty much everyday and figured that they would be good to lessen the impact on my joints. Well, I am very happy with the purchase and will recommend them to all of my friends.

I checked them out online, talked to a rep, asking if the shoes were true to size. He assured me that they were. I ordered 1 pair because I was on my feet, on cement, working 8 hours a day. I thought it would ease the stress on my feet because the shoes had springs in them. There was a 30 day guarantee on them and I asked the rep "What if they don't fit right and I have to return them? Does the 30 day return start over?" He said "No, you will just have whatever days are remaining on that order." It took about 2 weeks for them to come in. They didn't fit right. I sent them back within the same week. I insured the pkj. They sent me an email when they received it and said they would process a refund within the next week or so. It took emails and finally finding where they were located, notifying the BBB in that area and then after 3 months, my money was finally refunded. I reported this on another site, measuredup.com also. I want people to know. Sadly, I had not looked at the reviews on that site until I had my problem with them. I was not alone in that. Many, many people had the same trouble as I did. I would not even give them one star but I had to do at least that to submit.