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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Easy to navigate, good descriptions, order placed quickly
So far so good 50 characters? I dont know if i can write that much before i get the food
My address is 281 1/2 Main Street, but your address validation does not accept the "/" character - even though this is a valid address per USPS address standards.
Great! Easy to order! Liberty Bell in house online service.
It was really asy to order! I have nothing more to say so let me be done!
The site is to easy to navigate and easy to create a custom pizza!
Website is awful. Promised a 15% discount that disappeared when paying. Horrible design.
Easy to use, but I wish my account would dave my address and card
I recommend photos and a brief description of the dishes to help me
Very easy site to navigate. So far a very good experience………..
There is nothing on the site that indicates that there are fees attached to my order. It said my subtotal and then on the next page just had a random amount that didn't make sense. I completely understand that there are fees for using the site but they should be shown on the page with the subtotal, to clarify what they are.
Nice and easy to understand menu and and easy checkout. Almost impossible to make a mistake.
No issues with check out or ordering of the food i wanted. Synonymous with all other programs like toast etc. Well done and easy
Good, before order delivery. Easy navigation. Could not order white steam rice by itself or chop sticks.
Was smooth, looked for a search bar to find my menu item, but didn't see a search capability
Easy to navigate and get around menu with + and - signs.
I specified for pickup. You then asked for a delivery address, and I specified for pickup again. Then in the confirmation you say it will be delivered in 60 minutes. Very confusing
Easy to choose what I wanted. Needs a search function since Chinese menus are so large.
Menu is not well implemented, and not very clear. Plain text area for all customizations and choices does not provide confidence that it will be right.
It took too long to get code for password. It also didn't allow me to change password.
Had to wait to fill order in store even though i had been charged
Total cost needs to be shown prior to submitting order. Fees and tip etc isn't shown until you submit so the total cost is a lot more than anticipated. All of this should be shown up front not after you submit.
Easy site to order on. Menu was also easy can't wait to try the food
1st time hope it's good
Easy to use. No issues. I have nothing else to say but need to meet character limit
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members