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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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Your checkout forms give incorrect instructions. You dont need more characters. Figure it out.
It's okay, but there was an issue with an item that held us up. A classic fried dough does not come with a stuffing, but we had to choose a stuffing in order to proceed with our order.
Last time i accidentally ordered 3 small cheese pizzas instead of 1, i checked my cart and didn't realize the order went thru
No one rang the doorbell so food was cold when he found out of was left on porch
The ordering is very basic, but alo confusing. There were items that required a choice where one wasn't wanted (plain naan for example tried to make the customer choose toppings).
Dependable and open 7 days a week. Very friendly and locally owned
Great. Its the best. The greatest. Makes ordering so much easier
The website isn't aligned correctly on my iPhone X. I wish it had Apple Pay
It's fine, wanted to add on macaroni/potato salad, would like more sides listed
Easy to use, guest as well as account options. I needed a Bedford House of Roast Beef Jack's Special and this made it happen.
More expensive than ordering from the store If I wasn't caring for someone at there house and unable to pick it up myself I wouldn't order
Easy and fast ordering! Very easy setup app to order your food easily if your on the go
My experience was good. No issues with my first time using this
We order from our favorite taco place and it such an easy task!
There's no obvious option for half "topping x" and half "topping y". Also, no "add chicken" option
Don't like "taxes and fee" Seems like hidden charges and I don't like hidden charges.
I don't like being forced to type a comment...its very annoying
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members