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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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So far I am satisfied with this online ordering app. This is my first time using it.
Easy to order. I tried something. It was straightforward to use.
It was difficult to edit order. I had to delete and start all over again
Food was delicious, fresh and good size portions. Arrived on time and driver was friendly. Shrimp and grits didn't spill because the container it was on was dented, and Mac n cheese was left out of order.
I lost my cart when I signed up. :( and I'm annoyed that this question is requiring a longer reply to save.
Not all menu items are listed. I have trying to order veg noodles but not available in the list
So awesome and easy to use. By far one of the easiest apps to order food on.
Menu options need to be updated and the open text fields don't allow special characters. Basic QA/UX stuff
I timed out after only a few minutes as I was activley working on my order
How can I write a review about using the service before the pizza gets delivered?
Best place to eat in Rancho Cordova. Very great customer service
I want to see the details of my order when I "place order" so I can be sure I ordered the right thing.
Too soon to say as I have not picked up my food. This requirement is inconvenient
I dont want to rate and comment every damn time, this is dumb.
Well... the ordering is fine. The delivery was 30 minutes late last time.
Easy peasy... just wish it had some pictures of the food.
Last time i placed an order through here it never made it to the restaurant. Dont fuck it up again.
Uhh... its like any other online ordering. Except for this one, they dont make sure the restaurant has the order before taking your money.
On mobile, credit card number fields are populating incorrectly.
Needs a page that breakdown taxes and charges after subtotal.
Your checkout forms give incorrect instructions. You dont need more characters. Figure it out.
It's okay, but there was an issue with an item that held us up. A classic fried dough does not come with a stuffing, but we had to choose a stuffing in order to proceed with our order.
Last time i accidentally ordered 3 small cheese pizzas instead of 1, i checked my cart and didn't realize the order went thru
No one rang the doorbell so food was cold when he found out of was left on porch
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members